Costco Tire Service Center offers a range of tire services, including replacements, repairs, and installations. Customers appreciate the easy online appointment booking and have noted that the staff is generally helpful and professional. Many reviews highlight positive experiences, with one customer praising a staff member for outstanding service and patience. However, some customers have reported issues, such as a missing valve stem cap after tire replacement, and concerns about warranty claims due to the need for documentation of tire rotation and alignment. The center has also been recognized for its cost-effective pricing and comprehensive tire warranty, although some have expressed frustration with the warranty requirements. Overall, the service is described as thorough, with many customers satisfied with their tire repairs and installations. Despite a few negative experiences, the majority of feedback indicates that Costco Tire Service Center is a reliable option for tire needs.
Took my car in, no problems with check-ins or appointments. Dropped the car off, walked somewhere until they finished and when I got back I find that they left my car on accessory mode the entire time. How do you forget to turn off my car?
June 2024
Always need to wait at least 2 hours even you have an appointment.
March 2024
Had two of my tires replaced at the tire center and when I got my car back one of the metal valve stem caps was replaced with a green plastic one. Somehow they had lost the cap and the worst part is they didn't even tell me. Only when I got home did I notice it was replaced with a different cap which is upsetting.
