Harbor Freight Tools is a popular tool store in America with over 1500 locations. Known for its exceptional customer service, the store offers a well-organized and clean shopping experience. Customers often appreciate the friendly and knowledgeable staff, making for a great overall experience. While some tools may not be top-of-the-line, they are budget-friendly and suitable for home mechanics. Many customers find that the new tools are comparable to more expensive brands like Craftsman. Although stock levels can be low at times, the store provides great deals, especially on automotive parts, often 40 to 50% off standard prices. Harbor Freight is a go-to choice for those looking for quality tools at an unbeatable value.
What's there to say? It's harbor freight after all! Highly recommended.
December 2025
Surprisingly good customer service. 4 workers at least, which is nice. I worked with a very helpful, polite supervisor, that really cares about people. 5 stars for the amazing combination of individual approach and fast queue at the same time
October 2025
Never feel out of my element in this store! Staff super friendly very supportive and the company provides great tools at more than reasonable prices
