Macy's, with a history dating back to 1858, is known as the Great American Department Store. The Rogue Valley Mall location offers a wide selection of fashion brands like Ralph Lauren and Calvin Klein, along with housewares, gifts, and furniture. Many customers appreciate the helpful staff and frequent sales, making shopping enjoyable. One shopper found the store's sales uplifting during a difficult time, while another was pleased with their early Mother's Day gift purchase. However, some reviews mention disappointment over the smaller selection in areas like men’s shoes and china. Despite this, a standout employee was recognized for her exceptional service, highlighting the positive experiences customers have at Macy's.
Clinique counter sales associate Roberta is excellent!! Knows her products really well and knows about skin care in general.
January 2026
The only issue I have is there wasn't a lot of selection for junior female dresses.
January 2026
Not like Macy's of the years before. Quality has gone down very much. Clerks are not helpful at all. Have to look around to find where to check out, messy floor area nothing displayed nicely. .
