Metro Box Cargo is highly regarded for its exceptional service in cargo forwarding. Customers praise the professionalism and friendliness of the phone agents, noting their thoroughness and excellent follow-up. Many reviews highlight timely delivery, with packages often arriving in good condition and ahead of schedule. One customer shared a positive experience with a 40-footer container shipment to the Philippines, emphasizing the teamwork and efficiency of the staff. The employees are described as courteous and approachable, contributing to a welcoming environment. Customers express gratitude for the reliable service and support, with a special mention of the responsiveness to inquiries. Overall, Metro Box Cargo is recommended for its competitive pricing, dedication to customer satisfaction, and commitment to delivering packages on time.
They are lightyears ahead of other cargo forwarders. The phone agents are professional and thorough and follow ups are excellent. I am sticking with them!
October 2023
Update to my last review: Metrobox is spot on with their delivery dates. The two boxes we sent were received on time and in good condition. I will definitely use this service again in the future.
August 2023
good service. those people on the phone are really nice, courteous, friendly such as IAN, Belle & Malou. Special Shout out to IAN, Ian, Ian. I recommend this company.
