Metro by T-Mobile is a friendly and supportive store with a caring staff that goes above and beyond to help customers. Customers appreciate employees like Emily, who provide a personal and pleasant experience, and Brenda, who assists with finding the best phone deals and offers helpful information. The team is known for their support not only in setting up Wi-Fi and phones but also for making customers feel welcomed and valued. The sales process is smooth, though customers are advised to pay attention to receipts, as they may only be available on the purchase day. The staff demonstrates professionalism and knowledge, with some employees, even young ones, showing great potential for growth. Overall, the store offers good prices, quality service, and a positive atmosphere. Customers leave satisfied, often recommending others to visit for reliable Metro services and helpful assistance. The store’s welcoming environment and attentive staff make it a popular choice for phone and service needs.
Shout out to Emily, everytime I have come in she goes above and beyond to make it a pleasant personal experience. I love the whole crew they have been very supportive not only helping me get wifi, but a new phone too. Very sweet and caring individuals! Come here for your Metro services
December 2023
The sales reps are cool , however if they hook you up with a deal pay attention! That receipt will disappear. And if you need a receipt you can only retrieve it the day you buy the phone.
October 2023
Thank you Maggie at MetroPCS thanks for selling me a good phone ? your #1 ???