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“I needed to upgrade my Motorola e6, which was no longer compatible with the new network. The young man helped me transfer everything from my old device to the new one. Very helpful”
10AM - 7PM
21192 Hesperian Blvd, Hayward
Mobile Phones
“I bought my phone at a different location and was very unhappy: came here for help on data transfer and the kind girl Jess took care of all my needs. I left with a screen proand case great quality. Thank you for your awesome service”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Amazing service i got a new phone and a tablet for a price no one could beat it have shopped around in the area this is the best metro store ever and do ask for Uzair he is the best....”
“Sean was awesome! Thank you for the help! Walked out with 2 brand new IPhone pros for my boyfriend and I as a birthday present. Sean showed us and talked us through how much everything would be and gave us a great deal!! Definitely coming back, great customer service.”
“Best place 2 go in the hood if u need 2 pay ur metro or cricket phone bill, buy a hoodie or a white T, if u need some woods 2 role up, or maybe if u need a pack of cigarettes....I gotta say hands down no questions asked this the #1 smoke shop in North Hayward! Everybody behind the counter is hella coo.”
10AM - 8PM
1098 A St, Hayward
Mobile Phones
“Lindsay assisted me and my friend. I was with att for years but she switched me to the 55 plus plan which worked way better for what I use. Be patient because they get extremely busy! Customers need to understand it's not their fault they are busy. Customer service is worth it”
“came in n to this store and they help me out regarding my issue on my 17 pro max and they able to resolve my issue happy and they are knowledgeable at accommodating with the customer”
10AM - 8:30PM
741 A St, Hayward
Mobile Phones
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
“I walked into this Cricket store wanting to get an Apple iPhone for my personal use. I have a work phone through Apple, which I LOVE!!! The nice lady(employee)who was standing near the door asked me what I was looking for? I immediately told her the phone I wanted!!! She was knowledgeable and went back got me my new Apple iPhone and picked out a very cute case with pop stand on the back, with temper guard for the screen!!! The second employee was there to assist me also very kindly!!! Both employees were kind, knowledgeable and even helped set up my new phone with my old phone!!! They really take customer service seriously!!! Go to them you won’t be disappointed!!!”
“The Lady who opened this morning was friendly, polite, and extremely helpful. I wish I had caught her name! Anyway, thank you! For great customer service, i personally appreciate it!Misty Drake ?”
“I came in with an old phone! I came out with a new phone, internet modem, two galaxy watches, and a few free charging cables. The staffs where helpful and kind. I came out $380 less in my bank account but it is ok. I am grateful for the information and service.”
“First off I was going to give this place 5 stars as opposed to 4 stars, strictly for being open when they say they are going to be open. So i do appreciate the fact that they showed up when they said they would. the reason i knocked it down a star was because the item that i was looking for, was twice the price at any other shop that i have been too. Not sure why but it was. The personnel are always in good spirits and although the shop is small, they carry a lot of inventory. I won't stop coming but probably only when needs to be met.”
“OMG I DIDN'T KNOW GAMESTOP HAD FEMBOYS!??!?!?!? so I walk in to buy myself a switch 2 yesterday and i didn't know that they had such wonderful. Eye candy over here 10/10 i will recommend over here.????”
“We visited this T-Mobile store to activate our phones and it was a wonderful experience. Corii made us feel very welcome and then Ricardo took over and guided us through the entire process; his experience and attention to every little detail was admirable. When we returned to hand over our trade-in phones, Zhy and Edd were very helpful in getting the process completed. What a great team!”
“This is the go to place. Had been going there for several years. Recently I went in there with myT mobile phone and they made an adjustment for free. I plan on purchasing my next phone there and possibly returning to Metro from my current T Mobile plan.”
“Liz was very helpful in removing an unauthorized purchase and line, and suggesting ways to secure my account for the future. She was calm and professional the entire time and resolved all my issues.”
“Absolutely loved the store.
And it's employees. I had just went to the metro store on hesperian boulebird where I felt buoyed and pressured into buying a phone and tablet and and thought they were trying to overprice me. I go to the Store on mission aftotally different vibe. Was not pressured was explained that price also was cheapier then the metro on Hesperian and lewelling boulevard. Went here on 7/23/25 all employees were extremly nice And very knowledgeable. Do not waste your time going to another metro.”
10AM - 7PM
26940 Hesperian Blvd, Hayward
Mobile Phones
“Omg I’m coming back to this place . This man fix my phone under 20mins! She has great customer service and a kind heart ❤️ I thank him soo much because I been calling around and nobody couldn’t fix my phone problem…it had a glitch on my screen. He got the job done under 20 mins ! I will always come back to this place for a phone repair ❤️”
“A kiosk is good for some people but not all but it is a fast ready when you need it right there machine but I've noticed some people have a hard time with it”
“We visited this store on Sunday afternoon to return a newly purchased iPhone 17 due to a glitch when transferring from another provider. Shmeek immediately examined the device, reviewed the documents, and efficiently completed the return and deactivation. He then smoothly reactivated our number on a spare phone and clearly explained that the program is tied to the lines rather than the account, which helped us better understand the process.
On top of that, Shmeek kindly shared useful information about the SyncUp Tracker. While we don’t need it right now, his explanation will definitely help us consider it in the future. He also took the time to calculate our estimated monthly billing charges, which made us feel confident and comfortable with what we have. Everything was resolved in less than 10 minutes!
Shmeek is incredibly knowledgeable, professional, and made our T‑Mobile experience outstanding. He truly turned what could have been a stressful situation into a seamless one, thank you, Shmeek!”
“I came here to put my existing service on a unlocked phone I had purchased at Samsung. Stephany helped me and was very nice and patient with me as this was the first time I ever did this. She answered my questions with ease and didn't rush me or anything. She has great customer service and I hope the company sees that. With a small fee everything was done quickly. Thank you metro pcs and Stephany for your help.”
“I used Burhani Wireless' DMV registration services, and it was a breeze. Their staff was knowledgeable and helped me navigate through the paperwork efficiently. Saved me a lot of time and hassle! This shop is awesome. I noticed they also provide a lot of services and has a great deal and discounts on phone accessories. If you have a broken or unused device, you can go here and they can fix it! They also buy iPhone, iPad and MacBook's for cash. The owner is very friendly and humble.I also want to say thank you for the excellent service!”
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“This is probably the best Verizon store in the East Bay, Brandon, the manager, was incredibly helpful. He assisted me and was able to get me in and out with my new device and all data transferred in about half an hour. The team did a great job; I highly recommend this location for their excellent service and efficiency!”