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10AM - 7PM
21192 Hesperian Blvd, Hayward
Mobile Phones
“I bought my phone at a different location and was very unhappy: came here for help on data transfer and the kind girl Jess took care of all my needs. I left with a screen proand case great quality. Thank you for your awesome service”
“Best place 2 go in the hood if u need 2 pay ur metro or cricket phone bill, buy a hoodie or a white T, if u need some woods 2 role up, or maybe if u need a pack of cigarettes....I gotta say hands down no questions asked this the #1 smoke shop in North Hayward! Everybody behind the counter is hella coo.”
“Amazing service i got a new phone and a tablet for a price no one could beat it have shopped around in the area this is the best metro store ever and do ask for Uzair he is the best....”
“I needed to upgrade my Motorola e6, which was no longer compatible with the new network. The young man helped me transfer everything from my old device to the new one. Very helpful”
10AM - 7PM
20954 Mission Boulevard, Hayward
Mobile Phones
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Let me just say this experiance was above and beyond. The manager Morgan is stellar. He care about his customers and will go the extra mile to ensure you walk away not just satisfied but confidant in your experiance. His attention to detail and desire to ensure customer satisfaction is a breath of fresh air that every company should take note on. Thank you Morgan for ensuring I stayed a Verizon customer and going the extra mile, you are by far the exemplary standard of what a retail management should”
“Dani was extremely helpful and so patient. She helped me understand my bill and all kinds of other charges as well as helping me set up the app on my phone. Truly a gem and I look forward to working with her in the future if I have any other issues.”
“This is the go to place. Had been going there for several years. Recently I went in there with myT mobile phone and they made an adjustment for free. I plan on purchasing my next phone there and possibly returning to Metro from my current T Mobile plan.”
10AM - 8PM
1098 A Street, Hayward
Mobile Phones
“Lindsay assisted me and my friend. I was with att for years but she switched me to the 55 plus plan which worked way better for what I use. Be patient because they get extremely busy! Customers need to understand it's not their fault they are busy. Customer service is worth it”
“When in today to check my phone Alex was so friendly and helped me get my new phone went it for a check up left with a brand new phone if you go here ask for Alex”
“This place has a lot to offer to all your needs. First, if you want to find an item you can just go to the kiosk and it will tell you what isle to look and will find the item you need. Secondly, i've had an experience on returning an item. The employee who i deal with is pleasant and eager to help. Thirdly, the item that i got is half off the price compare to the other leading grocery.”
“First off I was going to give this place 5 stars as opposed to 4 stars, strictly for being open when they say they are going to be open. So i do appreciate the fact that they showed up when they said they would. the reason i knocked it down a star was because the item that i was looking for, was twice the price at any other shop that i have been too. Not sure why but it was. The personnel are always in good spirits and although the shop is small, they carry a lot of inventory. I won't stop coming but probably only when needs to be met.”
“Rodger helped me out and everyone else was very kind and professional. they helped me upgrade my phone transfer everything to my new phone and even gave me a free tablet!!!! This Tmobile store is the best one I been around other parts in hayward and san leandro .”
10AM - 8:30PM
741 A St, Hayward
Mobile Phones
“I found this place on line in Hayward California to fix iPad mini that hade a lot of sentimental value to me they fix it like brand new .they where very nice and honest people about what need it to be done with iPad and they also keep me up dated so important to me that I can trust them.. and they came through with a working iPad mini so happy ? thank you ?”
“Stopped in to inquire about the home internet that I had seen at another store. I tried unsuccessfully to do this online with AT&T and Cricket and decided to go into the store to see if I could work it out. Joaquin, Amber's and Mo were very gracious and helpful and was able to get me set up. They were really knowledgeable and a joy to work with.”
“This place is a gamer’s paradise! The staff is super knowledgeable and always ready to help find the perfect game or console. I love the atmosphere and the great selection of merch – it’s my favorite spot to hang out and chat about all things gaming!”
“I ordered some items via the Target app to be picked up from this location. There were no other customers at the counter when I arrived and I was helped promptly. Unfortunately, when I arrived home, I realized the clothing set I had purchased was missing one of the three pieces (the bottoms, to be specific). I used the chat option on the Target website to talk to someone and they were really nice and helpful. I was offered a full refund or to be shipped a replacement. I was given a full refund and was told to keep or donate the faulty item. Not awesome that my order was missing a piece, but great that the situation was rectified fairly and quickly. I appreciated it and feel good that Target will help resolve issues in a timely manner with minimal inconvenience.”
“Liz was very helpful in removing an unauthorized purchase and line, and suggesting ways to secure my account for the future. She was calm and professional the entire time and resolved all my issues.”
10AM - 7PM
26940 Hesperian Boulevard, Hayward
Mobile Phones
“The back of my iphone was shattered. I took it to this repair shop. Fnu is the man! Looks almost factory fresh quality. His price point was very fair, I will definitely have my electronic repairs done here”
“I don't go to this kiosk but there's no other place to rate Straight Talk but I got my phone at Walmart. Straight Talk is cheap, was easy to configure and set up and also switch number to different phones when I got new phones. Service is pretty damn good never had too much issues with no service spots or areas maybe just a couple over time but I pay $5 extra only a month for protection and that's a good price for that security. Never really see myself switching back to T-Mobile or any other carrier when Straight Talk does the job and is way cheaper. Actually the Straight Talk Moto G Stylus is like the fastest phone I've ever used still got this one.”
“Walked in and got helped by Chantel hooked my baby up with his own line. Time to take on adult hood I told her. She was great not did she know what she was doing but great people skills and bonding.”
“I’m very happy with the service from Stephanie D! She is always fast, professional, and so kind. She truly cares about her customers and always gives the best deals possible. The whole experience was smooth and stress free. I highly recommend her to anyone looking for great service and someone you can trust. I’m also very glad she’s back at the Mission location!”
“I came here to put my existing service on a unlocked phone I had purchased at Samsung. Stephany helped me and was very nice and patient with me as this was the first time I ever did this. She answered my questions with ease and didn't rush me or anything. She has great customer service and I hope the company sees that. With a small fee everything was done quickly. Thank you metro pcs and Stephany for your help.”
“Vanessa did an amazing job hosting us the moment we walked it. She gave us the service we wanted. We did not have to wait and she was really kind. I will come come. Please come here and get service from here.”
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“This is probably the best Verizon store in the East Bay, Brandon, the manager, was incredibly helpful. He assisted me and was able to get me in and out with my new device and all data transferred in about half an hour. The team did a great job; I highly recommend this location for their excellent service and efficiency!”