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July 2024 by angelo deo
Everything was quick, easy and respectful.
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July 2024 by Roverick Josef
The employee was inexperienced in drawing blood from me. She doesn’t hit my veins in one shot. While the needle was under my skin, she’s playing with it to find my veins. That was too many tries until she gets my veins. The pain was very bad. If that employee will draw my blood again, I will ask for another employee to help me.
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June 2024 by Mona Swearingen
The door to the mall that had a notice on it that it should be open during business hours was locked. The toilet in the only working bathroom had overflowed, there were dried wads of toilet paper stuck to the floor and the toilet, streams of toilet paper around the room on the floor. I had to clean off the toilet before I could use it to leave a sample. The technician taking my blood was okay.
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June 2024 by Yagaya Kumar
It was a very professional service.
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June 2024 by Jim
I misread the appointment time and showed up 2 hours early. The staff was very understanding and worked me into their busy schedule so I didn't have to come back later. May not be a big deal for them, but I appreciated their consideration for my time.
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May 2024 by Vinesh Lochan
Horrible customer service, no front lobby person to save money. Old senior citizens wait for their appointment and turns, girls stand around and chit chat. Then they leave for lunch while poor sick old people sit there and hurt, almost blackout due to fasting, DIABETICS and they go home crying! Im calling adult services cos this is happening everytime now! UNACCEPTABLE!!!
Noone has the right to make our parents suffer!
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May 2024 by Sherry
This location has improved with phlebotomy techs. I have had no issuess over a year now. Making an appointment online is the easiest way to get in and out. I never have to wait more then a couple minutes. When making your appointment online make sure you click yes to recieve texts. This way you get your confirmation code with date and time and day of appointment they will send you a text to click on to let them know you are there. That's it. No need to check in on kiosks machine or desk.
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April 2024 by Nicole Rio
Tech was amazing. Gentle and friendly. I made an appointment and I didn't even wait 5 minutes after checking in
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April 2024 by MANINDER SINGH
staff is nice and friendly work
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April 2024 by Lucy Vera
Fast service. Get test results in 1 or 2days. Extremely satisfied!
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April 2024 by Irene Keitgen
Great service!
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April 2024 by Lesbhia Morones
I noticed that there 4 customers who were not served in a timely manner. 1) An older man who had called and was given an was detained about 45 min. His appmt. did not appear in the comp. system.
2) A pregnant caucasian lady waited an hour to be served. She had checked in several minutes before her appmt. and requested to be notified by text when it would be her turn to be served. She sat in her car to be more comfortable and waited. After 30 min. had passed by she walked into the waiting room to ask about the delay and she was told to continue waiting. This customer was forced to wait an hour although she had arrived on time for her appmt.
3) Another lady was there w/out an appmt. and her son waited 1 hr and 40 minutes to be served
4) An older lady arrived late for her appmt. and waited 1.5 hours to be seen.
5) I arrived 20 min. late for my brother's appmt. and we waited an hour to be served
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April 2024 by Rowley laureta
Had a 12:30 pm appointment and arrived at 12:20 PM.After check in at the Kiosk they came out and called me in at 12:30 on Time. I was done in about 10 Minutes
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March 2024 by Romal H.
Please don't come to this place!!! I've been waiting since 12:00pm and now it's 03:00they're saying no more walk in customers. Unorganized environment and unprofessional service
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March 2024 by Toan Phan
I have a pleasant experience. Remember to book an appointment first, come 10 minutes before the booked time. When you arrive, there are two kiosks to register that you have arrived to let the staff know. Then, you will be served fast and easy. I took my parents there. Both of my parents were satisfied with the experienced and professional staff. Recommended.
