Uni Tile & Marble is a large one-stop shop for building materials and home remodeling, founded in 1999. It offers a wide range of products under one roof, including over 100 colors of countertops, many styles of kitchen cabinets, a vast selection of tiles, SPC flooring, shower panels, sinks, and faucets. The business has a very good selection of granite, marble, quartz, cabinets, and everything needed for a kitchen or bath remodel. Contractors are often available in the parking lot and store to assist with installation. Customer experiences with service vary significantly. Many reviews highlight poor, rude, or unprofessional customer service from some staff, with reports of staff screaming at customers. There is a noted incentive of affordability, but customers should be aware of potential issues regarding service, quality, and store policies like a strict return policy. It is advised to stand your ground and be aware of quality. However, other reviews praise a specific front-end staff member for exceptional customer service, describing her as kind, patient, helpful, and knowledgeable. Customers report returning specifically for this staff member's service, even after having to change orders multiple times. The collection is considered good with a lot of options.
It was amazing to assist the Mexican crew was so kind to us, the good prices were just one thing that the supervisor was yelling at the workers in front of the customer, that's not acceptable. There are ways and times to talk to employees.
February 2024
Alex really help us a lot to select the quartz that my son are daughter in law. They bought three one that match the cabinets. I recommended this store.
November 2023
They have a nice selection of kitchen cabinets bathroom vanities and ofcourse granite
