“It was amazing to assist the Mexican crew was so kind to us, the good prices were just one thing that the supervisor was yelling at the workers in front of the customer, that's not acceptable. There are ways and times to talk to employees.”
“Today I shopped at the Newark Home Depot store. A young man named Cameron was very helpful and even hand cut the molding that I needed. He was also very helpful in helping me find the right moulding. Thank you, Cameron for your excellent service.”
“Not initially obvious how you navigate this place but you will find your way eventually. They do have supplies you won't find at bigbox stores. Great source of HVAC vent pieces in all types and sizes.”
“Man! I simply showed Joel pictures of what I was working on and he showed me the correct parts I needed. I easily returned the items that didn’t work for me from my last trip to the store and left confident that the parts Joel recommended will fit perfectly and fix my issue. Very happy because I was losing time and Joel got me right straight away.”
“Bought Porcelanosa multiple times at great price from Eunice in last few months. I couldn't recommend Eunice more!
Eunice has been very responsive, knowledgable and considerate. She went above and beyond in communicating about the shipment, assisting with the backorder and exchanging damaged product due to shipment. She offered some good suggestions about bathroom remodeling and I received some good quotes about some other products.”
“Great service at the San Ramon Home Depot.
Bobby and Cristy from Hardware Department helped me find the right parts for my garage door handle. They were very helpful, patient, and friendly. Really appreciate their help!”
“After receiving poor customer service by a worker in the Pro Service department I voiced my concerns and complaints to the assistant store manager, Sergio, Sergio apologized for the poor customer I received and took the time to assist me with my questions and ultimate purchase. As someone with over 20+ years of corporate customer service, Sergio provided me with excellent customer service and left there happy with my experience. Kudos Sergio!!”
“Amazing selection and supportive staff. I was looking for a small board to cover an old heater in my classroom, and Home Depot had it, but it was just a bit too long. This Home Depot offers a free trimming service if you know the dimensions that you want to create. I was impressed by how many varieties of lumber available representing an incredible span of price points. The staff was helpful pointing me in the right direction and helping me get precisely what I was looking for. The self-check out was simple and intuitive, getting me in and out quickly.”
“Fantastic store .I bought 5 items .took me around 30 to 40 mins .I had to search for 2 extra items around the way .A lil longer then normal but yes I paid and finally left .I had 3 items in aisle 1 n then 2 items in isle 31.They were right by each other which was not a far walk at all .My receipt was $87 for all 5 items .great place to walk around .il go back again for sure .😁”
“This review is for the customer service pick up window only I went into the Home Depot on Alameda Ave. this morning to pick up a bedframe that I had ordered online. Shawna and Mya helped me and both of them were awesome! They brought this huge heavy box out to my car and loaded it in. They are both very strong, respectful and polite.”
“Well stocked, courteous, knowledgeable staff, great secure parking, competitive prices. I like that I can view and order online and either pick up or have items delivered in a day or so. Now that I am getting up in years, their delivery services—especially for larger items is really helpful. My wife loves to peruse their garden center and always seems to find just what she is looking for. We have been satisfied customers ever since they opened this location. Highly recommend.”