The UPS Store #5831 in Hayward is a locally owned business that provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers appreciate the friendly and helpful staff, particularly noting the kindness and compassion shown by employees. Many have had positive experiences over the years, feeling safe and satisfied with their mail and package handling. The notary services are also highlighted for being speedy and accommodating, especially in sensitive situations. Overall, this UPS Store is praised for its excellent customer service and reliable operations, making it a preferred choice for mailing and shipping needs. Visitors are encouraged to stop by at 1179 West A Street.
I had confused this location with the other UPS location near the Lucky's off of A St on Mission and found 2 bitter older ladies working at that location. I live in Castro Valley & I DO NOT MIND traveling a little further to do business at this location!! They provided great customer service & were exceptional!
September 2025
I have been here many times over the past 3+ years to return items. They always greet me with a smile and they quickly provide assistance with returns. Great customer service experience.
October 2024
Amazing service, amazing staff, always hand me my mail with a smile and there to help with anything I need Would highly suggest this UPS location in this area.
