The new renovation is aesthetically pleasing. The wait times tend to be super long.
May 2024
Worst bank in Hayward only two tellers and around 30 persons in line
March 2024
They can't pick up their phones to answer my question, then when I get there after waiting in their 15 minute queue they then tell me I have to be a customer (even though my stepmom is a VP with Wells Fargo) to do foreign currency exchange.