Dollar Tree is a convenient and popular store, though it is noted as being smaller than most. The store has a huge inventory and is a free-standing location with a larger parking lot than usual. Some customers find it clean and much nicer than other locations, feeling safe with features like motion-sensor lights. However, experiences with stock vary, with some noting empty shelves on the shelves, especially in the evening, and a limited selection of specific items like religious books. The store typically has only one register open most of the time. Customer service experiences differ; some staff are described as not helpful or friendly, while others are highlighted for exceptional courtesy and kindness, with cashiers being polite and creating positive, memorable interactions for shoppers.
