About Hertz Car Rental - Hemet - West Florida Avenue
Hertz Car Rental - Hemet - West Florida Avenue offers a variety of vehicles, including luxury cars, SUVs, electric vehicles, vans, and trucks. Customers appreciate the clean and plentiful car options available upon arrival, along with courteous service. However, some reviews indicate that the location can become busy, resulting in long wait times, with one customer mentioning a 1 hour and 15-minute wait. Despite this, the staff, particularly one employee named Jake, has received high praise for his exceptional service and problem-solving skills. While many customers report positive experiences, there are concerns about vehicle inspections. One customer faced an unexpected charge for a broken sun visor that was not addressed before the rental. This highlights a need for more thorough vehicle checks. Overall, Hertz Car Rental - Hemet maintains a good reputation for customer service and a diverse fleet, but improvements in staffing and vehicle inspection processes could enhance the rental experience.
Amazing customer service the people at the front desk were so friendly and helpful. The rental itself was very fitting. I almost considered trading my car in for it. I would definitely Use their services if ever needed! I highly recommend anybody looking to rent a car to go through Hertz.
July 2024
Great customer service Jake and his team are the best you need a rental come here and support our local businesses
June 2024
The wait was long during both my visits. They seem woefully understaffed considering how busy they are.
