Rent-A-Center offers customers a great experience and ease of work. They provide chances for families, including a brand new small American prior USArmy service member family, the opportunity they really needed. Customers have been shopping at Rent-A-Center since 2002, with employees always treating them well. Rosie is consistently mentioned for being helpful, polite, and going above and beyond to ensure satisfaction and get customers what they want. She is described as a hard worker who can multitask well. Other employees, like Journey, have received negative feedback for rudeness and narcissist behavior. While many have beautiful experiences, there are some drawbacks. The autopay system has had issues with incorrect payment dates. The computer system is not good, with slow machines that always crash. Additionally, the store appears to be short-staffed, leading to phones ringing many times before being answered, as corporate does not provide an answering machine. These issues contribute to a 4-star rating.
