The UPS Store #1745 in Hemet, located in the Stater Bros. Shopping Plaza at State St & Stetson Ave, provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, with a friendly staff committed to helping customers. Many reviewers praise the staff for their kindness, helpfulness, and professionalism, highlighting employees like Bre, Annie, and Terry for going above and beyond to assist with various needs, from answering questions to unloading and shipping heavy crates. The store is clean and offers convenient services such as mail delivery and copying.
However, some customers express frustration over the store’s line management, noting that lines are often long and disorganized, which can lead to upset customers. Despite this, staff members are appreciated for their politeness and effort to remain professional. The store features a small space with limited P.O. Box availability, and occasional issues with kiosks, such as broken Amazon drop-off machines, are noted. Overall, customers value the quality of service and the helpful staff, though they hope for better order and line management. The store also offers discounts for in-store check-ins, adding to its appeal.
