-
January 2024 by Morgan Mallory
I love my apartments. No problems at all. Everything always gets handled so quickly with an alert notification. If something needs fixing in my unit. Jordan and the maintenance team are very quick and respectful of requests. Nikki in the Leasing office is the best! She is so helpful when or if I do have questions.
-
October 2023 by Irene Muir
People are constantly gathering and smoking their weed throwing bottles, drinking and throwing alot of garbage in the area in the parking lot and the walking area. It's really sad. These are nice apartments but the areas looking junky . who needs to clean up this area. Who do we contact?
-
October 2023 by Tammy Marchand
This is a wonderful spot. I've been here since it opened. Management will address all of your issues. There is nothing like living on the bay. The sky bar is wonderful and has spectacular views! We are literally on the SF Bay Trail. Walk or ride your bike on the trail to Four Fools Winery. Too much to say as I type with 1 finger.
-
October 2023 by Jodee Escarzaga
This place is my favorite place that I have ever lived! The office staff is on top of it, and the maintenace supervisor, Jordan is awesome! 100% would recomend Exchange!
-
October 2023 by Tammy M.
The Exchange at Bayfront is absolutely beautiful. I moved in about 1.5 months after it opened. I love the layout of my unit. I have beautiful views of the bay from my unit as well as from the wonderful Sky Bar. We are literally on the SF Bay Trail right on the bay! Most importantly is the management and maintenance staff - Nikki and Kaitlyn (property managers), Jordan and Chris (facilities maintenance) are extremely professional, responsive, and attentive. They go out of their way to make sure that your needs and concerns are addressed quickly and efficiently. While this property sits on the bay, there is a city bus that stops right here and hops on the freeway to bring you to the Bart station! Additionally, we are not to far from LYNX buses that will bring you directly into downtown SF. There are some cute eateries and restaurants near by and more to come! I wish that I could purchase my unit!
-
October 2023 by Tim Crenshaw
This place is The Best. The views, the beautiful decor, and great staff.My profession can be very stressful and knowing that I can come to a clean and safe home is wonderful, thank you prop. Crew. Lastly, The property manager, Nikki, has been a rock and always has the best interests for us.
-
October 2023 by Lara Geronimo
Jordan (maintenance manager) is so communicative, quick, consistent & friendly when it comes to any quick fixes or concerns at the Exchange. He’s reliable & makes us feel comfortable living here. Thank you!
-
October 2023 by Marinella S.
Ok! I love this place. Super quit, clean, and the view is everything it's so perfect and peaceful. The staff, is so helpful and friendly. If your looking for a place I highly recommend The Exchange.
-
October 2023 by Olivia G.
I have lived here since Feb 2023, and I love this community. Everyone is friendly. The Exchange residents are family oriented and pet loving. The amenities are amazing. There is a gym, pet spa and a MUST-SEE ocean view rooftop sky bar.Nikki, one of the managers is THE BEST. She is patient, kind and best of all she is knowledgeable! My husband found a snake in our garage, and she had a pest control team respond immediately. Some of the reviews for The Exchange are sketchy which is odd. Anyone who reaches out to Nikki will be treated with respect and heard. If two neighbors have a "fist fight" that is not on the property management team! The adults involved need attitude adjustments. This is California, some of our neighbors might smoke legalized marijuana outdoors. That's life. I do not smoke. I mind my own business. If no laws are being broken, that is not a property management issue. Loud neighbors... where? Children are present (and children will be children). Animal feces and trash in the halls is a public health factor, i have never witnessed or smelled either and I that believe management would respond immediately.Whenever you place a maintenance request, one of the technicians responds immediately (after hour, non-emergent calls within business hours). Both maintenance technicians are friendly, courteous, and efficient! The other day, Jordan responded to my kitchen maintenance request. Not only did he fix my disposal, but he also asked if I had any additional needs and answered all my questions. Jordan even took out the time to teach me how to care for my flat painted walls, gave me a carpet cleaning business referral and let me know he before he left the townhome all lights were off, and doors were locked. I really felt heard and appreciated him going above and beyond offering exceptional service.We (I, husband, son and daughter) love living here.
-
September 2023 by Vann C.
A floor above us the kids run and stump around all day long! It's loud at night with music playing loud people smoking cigarettes and marijuana smell in the elevators and in the halls
-
September 2023 by Dan Art
I have a great time here at the Exchange. The Amenities are Great and the Management is excellent. Friendly and Courteous at all times. Jordan the Maintenance Manager has always been very cordial, helpful, and has always fixed anything that arose. It is truly a wonderful place to live.
-
September 2023 by Rodney Crosby
This is a great place to call home. We was very very happy to find this place to call home. The community is amazing with plenty off places to walk. Very family oriented and pet friendly. Plenty of amenities to enjoy on property. Rooftop offers fire pits, bbq, grills and the perfect place to catch a sunset.The staff here is very friendly, knowledgeable, easy to work with and happy to help.Thanks Caitlynne for helping up find our new place to call home
-
August 2023 by Paolo Valera
Lived here from 2021-2022 and had an overall pleasant and memorable stay. The staff was very helpful when needed, including the maintenance manager at the time Jordan. He assisted with fixing our AC and also with our move out process (moved to purchase a home). Just want to say thanks to The Exchange team for a place we called home for that time period!
-
August 2023 by Rachelle V
The Exchange apartments is a nice place to lived in with great amenities. Jordan and the maintenance team have been incredibly efficient and professional. We have experienced quick responses to all of our needs. In recent months, we have seen improvements in the community, such as cleanliness and landscape upgrades.
-
August 2023 by Derreon Buchanan
Management and maintenance are the best I’ve ever dealt with!
