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“After having a bad experience with United Postal on Boulder Ave, customer service, Mauricio went out of his way to assist me with my passport renewal. He is very articulate, very knowledgeable, very friendly and gives the best service. Thank you Mauricio, I appreciated your assistance.”
8:30AM - 4:30PM
1842 Mentone Blvd, Mentone
Post Offices
“My husband & I went to get our babys passport done. We had questions & Dan was very helpful with answering all our questions about expediting services & he set us up with an appointment for the next day. The day of the appointment we were in & out in under 20 minutes.”
12:30 - 4:30PM 8 - 11:30AM
201 Brookside Ave, Redlands
Post Offices
“The one in Redland across from looks theater is always a pleasure. No wait timrle & a small postal museum inside.Stop in and visit the museum if in the area.”
“These people really do their best under the circumstances. Being in the mountains can cause staffing issue in bad weather. Occasionally, a worker will socialize a little too long and hold up the line but nothing ridiculous. Overall a great post office, with a small-town vibe!”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“Normally i have had nothing but bad experiences with USPS whilst traveling the country but this branch has changed my opinion. Usually i find the clerks want nothing to do with people and strive to do almost as little as possible. I was helped today by Ken and he went above and beyond to try and help me out anyway he could. Thanks for your help you made my day!”
“I have never had a problem with this post office. The people working there go over and above to help you out when you have packages and I always have a lot! I really appreciate all of their hard work!! They are great!!! And they are always super kind and friendly as well.”
“Had a package from China incorrectly get routed to Loma Linda, which is 75 miles away from me. The Chinese retailer that shipped the package labeled it with two different addresses (WHAT THE HECK?). I called the Loma Linda USPS and luckily I got Christine, who was amazing helpful, patient, and professional. Not only did she locate my package, but arranged for it to be delivered to the CORRECT address. Thank you, Christine and the Loma Linda postmaster!”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“I had a great experience today at this location. The lady named Sequoia is very helpful and informative while I was mailing something abroad. Go there early right after they open, almost no line.”
Open 24 hours
1231 E Colton Ave, Redlands
Post Offices
“I went in 8/6 for my passport for me and my children. I was super nervous one me being pregnant and having two kids with me.
But let me tell you Yvette is wonderful. She made is so easy and smooth I was stressing all night for nothing. Everyone at this location is super nice.”
“I had just bought a house in Lake Arrowhead and was a little nervous on how to do things such as getting a mail box. I wish I could remember her name but she was so sweet and accommodating. She made sure I got a box that was easy for me to reach since I am a little older then most?”
“I’ve been coming to this location for years and recently disappointed to see counter employees constantly being berated by entitled rude customers. I appreciate the young lady and young man that is always behind the counter.”
“It has it good sides and bad. But I've been here in Crestline since 1995 and seen many changes in this sleepy town. I've always loved it. But here we are in 2023 and this town has changed in so many ways. So I don't feel as good as I used to. But now for the post office, well one of things that have happened is we lost the best lady that worked there for over 25 years and here name was Diane. But I believe the reason the changes hours is because of all the new people that have moved up here.”
“It's like any other government employer(Many customers, not enough employees! Lines long wait times. I guess it's too much like right for feds to ensure goodcustomer service. I mean no harm, but the public needs quality service from ALL employees and employers. Please smile sometimes, it won't hurt, I promise.I thank you for your service.”
“Very friendly employees !
Daniel the postmaster I believe ?
Well anyways he went above and beyond to make sure I received my priority mail as soon as possible he really made my day
and I appreciate his effort to provide the service that he provided!
Excellent customer service!
Thank you
Thank you
Thank you ?
✨ ⭐ ⭐ ⭐ ⭐”
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“I got my baby’s passport picture taken and passport application processed in 10 minutes. The staff was so kind and helpful and even made my baby smile and gave her a little toy.”