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March 2024 by Monet B.
We went to this location to ask for help for international wire transfer, the guy who initially helped us said it will cost $35 and then the teller said $50. To make the story short, they were not able to help us, because the account number i provided was wrong. So i did it myself online and used the same information and only paid $5. I don't know where the $35 and $50 fee came from.
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February 2024 by Ricardo Flores
I had difficulty with my checking account and Lisa helped by speaking with her manager/supervisor about my situation. In my opinion Lisa went above and beyond to give good customer service and in explaining my situation she helped resolve it.
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February 2024 by maya valeria
I'm here once a week. The tellers are always kind and helpful.
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December 2023 by Jerry & Christina Realtors
Called for a client and Jennifer put me on hold for a long time and then disconnected. I tried calling back but phone just rang. Client was not happy
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September 2023 by Shanna Selix Boigon
Alyssa was my teller and is wonderful ?
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September 2023 by Ethan Garcia
Poor customer service and problem solving
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April 2023 by Joe W.
This place is filled with very incompiant people, they lie and tell you a story on how to make money ,when you put your large some of it in their bank,you wait 7 mths and you are holding on to nothing,in fact won't even call you back or better yet even answer the phone,it goes to a huge waste of time and mental energy WASTED,. Do not trust MR.BRAVO,YOUR PERSONAL BANKER HES A BIG WASTE OF TIME,,,THE WHOLE BUNCH AT THIS BANK ARE,.. TAKE YOUR BUSINESS ELSEWHERE, 1 STAR IS TO GOOD FOR THIS PLACE.
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February 2023 by Greg A.
The lawsuit accused JPMorgan of facilitating and concealing wire and cash transactions that should have raised suspicions that Mr. Epstein was engaging in the sexual trafficking of teen girls and young women. The lawsuit contends the bank essentially turned a "blind eye" to Mr. Epstein's conduct because it was profitable.
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December 2021 by Kathryn K.
I've never been so distracted by an banking institution in my life. The manager of Chase bank in Hollister is the atrocious. I deposited a large check into my account which they said would be cleared in two days. They then proceeded to restrict my account without telling me, and made me provide physical proof of my legal documents claiming my settlement for my court case. Then they said that wasn't enough and had to call the cooperation I sued. WHICH WONT WORK BECAUSE ITS CONFIDENTIAL LEGAL INFORMATION. Every hoop I've jumped through to have access to my money and these pompous pigs have the audacity to get snarky with me when I ask for my check back and to close my account since they refuse to clear it. The asshat manager says to me 'we'll we don't have your check so we can't give it back but we can close your account' So they are trying to steal thousands of dollars from me. I provided multiple forms of proof for them and they still refuse to give me my money through the account or in my original check form. Suppose I'll just have to get my attorney on it. Thieves and Liars work at Chase, don't bank here.
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December 2021 by Marianela Urbina
Today 11/16/2021 My first time in Chase Bank in Hollister…waiting for 35’ I did not get any help. I talked to the manager and told me to make an appointment. The teller told me they can help me to open an account on 11/29/2021!!! Very disappointed!!! Cero stars for this bank not a good costumer service at all!!
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March 2021 by Bryan Trenberth
Chase as an entire corporation is a giant scam I would never bank at this bank ever again they are scam artists interested in soaking every single penny drive from their customers. Save yourself the time and money and go with a credit Union or something that at least will give you interest if your gonna get screwed
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October 2020 by david jaime
Hi, I rate Chace Bank 5 stars? because any time I go to the bank I got very good, everyone always treat me good. And I have no complaints about it.I being banking on this bank for more than 25 years and I haven't had any problem with them, I love all this people, they all know me by my name.I love Hollister Ca. Chase Bank.
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June 2020 by Fernando M.
The staff in this bank lacks of professionalism. I did a cash deposit in the EATM (inside the branch) and the ATM got stock. My deposit did not went through and even though the manager and other executives were there, they couldn't help me nor provide any type of positive assistance. On the other hand, they looked angry and upset because I was taking their time. I have been a Chase customer for over 10 years and I have never dealt with a poor and lame service like the one this branch offered. I honestly think they wanted to close the offices and go home without providing any type of help or support. Chase should focus on customer service and hiring professionals with enough experience dealing with clients.... very disappointed. I am considering closing my 2 accounts after this...
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October 2019 by Oscar Villalobos
Drive thru ATM still can't get hold of the deposited checks. Went to the branch and told them it's broken. Still a month and it hasn't been fixed. It may not be entirely the branches fault but it's still very unacceptable. Still trying to get hold of a rep but they are terrible at these hours. Going to have to report it tomorrow morning during normal business hours.
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September 2019 by Erik Sahagun
I deposited a check on monday August 19 and its on hold i got almost $300 dollars in overdraft my account is negative i can't use that money till August 28 and the person that give the check said that they took the money out of his account so where is my money why do they have to hold it for that long