Victra, a Verizon Authorized Retailer in Hollywood, CA, offers a wide range of wireless devices including phones, tablets, wearables, accessories, and device protection. The staff is known for being friendly, helpful, and knowledgeable, with several reviews highlighting the excellent service provided by associates like Eddie Torres, who is recognized for going the extra mile, solving complex issues, and ensuring customer satisfaction. Customers appreciate the fast and welcoming environment, often praising the staff's professionalism and dedication. Despite occasional technical difficulties during device activation, the team’s effort and helpful attitude shine through. Overall, Victra aims to connect customers with technology in a trustworthy and fun way, providing a positive experience for those looking to upgrade or set up their devices.
Malik was amazing! We visited from Philly and he was able to get us a free iPad and help me to trade in my old iPhone. Super attentive and straightforward. We were in and out of there :)
June 2025
Eddie Torres was incredibly professional and helpful. He got me set up on a new iPhone16 Pro max, and put on a new screen protector for me as well. He got me set up with the necessary accessories and I am super happy with my new phone. He is a stellar sales representative and I am grateful for all of his assistance.
June 2025
Malik was the best ,he went above and beyond for me!
