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September 2023 by Marites S.
These bamboo sheet sets are the very best most comfortable I've ever had in my life, got the percal sheet set this time, but also have 2 resort style bedding sets already at home, and the best part is there temperature regulating for my always hot menopausal self. I will never by any other brand but Cariloha for my bedding needs. Highly recommend this brand to ALL! Kelly the owner was soo helpful and kind, she really knows a lot about bamboo beddings, and she included to help me- by bringing my many purchases to my car, Kelly your Awesome Thank you
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January 2023 by Jonathan H.
Wow this bed is amazing! Since switching over to this mattress I have been able to fall asleep and wake up feeling refreshed! What a difference a bed can do for your life and health id give it 10 stars if I could! Also service is top notch Kelly is awesome and the rest of the staff!
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December 2022 by Chris Breisacher
I just wanted to give a shout out to Kelly and her team. I’ve bought a mattress and several sheets from her and Kelly and her team were so helpful. And when my sheets ripped at the corner they replaced them at no cost. Top notch customer service. Can’t recommend them enough!!!
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December 2022 by Penny
I had $30 of Caraloha money to spend, and went back to the Huntington Beach, CA store where I recently purchased sheets. The owner was not present, and two young women were manning the desk. I asked them if they had any medium womens pajamas in stock in any color (only XS, L and XL were on the rack). The women said they didn't have any and weren't ordering any new pajamas in the future. I had never purchased pjs from them before and was uncertain about the size I needed. I asked them if they could order medium pajamas for me since I saw them online today and they said no. They weren't dealing with pajamas. Good to know! I went home and ordered them easily on line. The owner should know that these staff members are hurting her business and discouraging people from buying merchandise. I will certainly never return to the Huntington Beach store.
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November 2022 by Lori D.
I was just at your location in Pacific City. For the price of your product your employee should greet customers that walk thru the door. I love my sheets from this line but no reason for me to purchase from this store especially if the employee can not even say hi
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February 2022 by T H
They had a beautiful blanket on display. It was the last left in that color. They brought two others out that they said were the same color but six other customers in the store agreed with me that the one on display was a different color. I asked if I could purchase the display. They said no and told me they are all the same even after several of us in the store agreed the display was a different color. I asked once more if I could buy the display as it’s different and they said no. Makes absolutely no sense to me why you would not want to sell a display when the customer is willing to buy it instead of a new packaged blanket. I really wanted it. Very disappointing. Will never be back there. I’m a local resident so you really are selling to the locals and not tourists for your products. Terrible customer service and policies. Sounds like from the other reviews Kelly was not there today. A young man was the one who couldn’t help me.
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December 2021 by Daniel Contreras
I believe that Cariloha has & will continue to have my business in the future, my previous & resent purchases have exceeded my expectations and I am very pleased with the products quality & comfort, giving me a better night's sleep. Something I have looked forward for a while.
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October 2021 by LD K.
I have been purchasing from Cariloha for a few years now. As an eco-minimalist, I purchase only what I need when needed. Over time, I have bought the bamboo duvet set and just recently purchased a classic mattress. I am in LOVE with every product I get from this company. I love living green and Cariloha provides. I cannot say enough about Kelly. She is personable, kind, knowledgable, and very professional! She has gone out of her way to make sure I am happy as a customer. She has even taken time out of her personal days to correct shipping errors that were the fault of UPS and the company's shipping department. I will continue to purchase only from Kelly! She adds perfection to great products. Thank you Kelly & Cariloha!
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July 2021 by Tom Gaither
Small local business vibes throughout. Great to experience knowledgeable staff that loves what they do.
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July 2021 by Stephen Rosenthal
The service, assistance is top notch.
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July 2021 by Elizabeth N.
Owners are incredibly rude and try to justify their behavior when replying to other negative reviews on Yelp. Don't come here.
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April 2021 by Nicole G.
Love this brand and love this store. Kelly is the manager I believe, she was so sweet to my kids and helpful getting me what I wanted. It's such a good product, I'll never buy any other sheets again.
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November 2020 by Sam Haven
Stop in! you will not believe this place, even if just to learn about the incredible resource that is bamboo. Kelly is so knowledgeable and kind she loves what she does. I got 4 pillows and they are the absolutely coziest pillows ive ever felt.
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October 2020 by Christian Klein
My wife and I just had a great experience at this place. We were looking for a mattress that matches our needs and we definitely found it. Josh was very helpful during this process since he invited us to try the sleep diagnosis machine and then gave us a full and detailed explanation about the type of mattress we should get. At the end, we bought a mattress that was in our range prince without sacrifice quality or comfort.
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July 2020 by Marc Green
DO NOT buy from Cariloha, their Bamboo sheets are extremely HEAVY AND they sleep VERY HOT. I tried to retrun the sheets back they forced me to pay for shipping and handling plus they do not reufnd you the full amount after you return it. These is the most dishonest company I have ever dealt with in my life.
