Cariloha is a business known for its friendly and helpful customer service, with staff members often going above and beyond to assist customers. Customers praise the company for its incredible service process when ordering, as well as the kindness and knowledge of staff members, especially Kelly. The store offers a range of bedding products, including bamboo sheet sets and resort-style bedding, which are highly recommended for their comfort and temperature regulation—especially appreciated by those who experience hot flashes. Many customers highlight the quality of the mattresses, noting significant improvements in sleep quality and feeling refreshed after switching to Cariloha’s mattresses. The company also demonstrates excellent customer care, promptly replacing ripped sheets at no cost. Overall, Cariloha receives high praise for its top-notch service, quality products, and the genuine helpfulness of its team, making it a trusted choice for bedding needs.
Found the brand just by walking by and enjoyed my experience very much. Kelly and Jadyn were so helpful, kind, and offered some snacks and refreshments for their customers over the long Labor Day weekend.
Not only was the experience pleasant, but I very much am excited to use my new towels!
January 2023
Wow this bed is amazing! Since switching over to this mattress I have been able to fall asleep and wake up feeling refreshed! What a difference a bed can do for your life and health id give it 10 stars if I could! Also service is top notch Kelly is awesome and the rest of the staff!
December 2022
I just wanted to give a shout out to Kelly and her team. I’ve bought a mattress and several sheets from her and Kelly and her team were so helpful. And when my sheets ripped at the corner they replaced them at no cost. Top notch customer service. Can’t recommend them enough!!!
