Frontier Communications offers fiber optic internet that customers find fast, reliable, and cost-effective. Many appreciate the strong performance and stability, especially those who switched from other providers. One customer highlighted the technician's skillful installation, though some noted issues with the customer support phone system, while praising the efficiency of the online chat. However, there are complaints regarding misleading information about TV service availability, with one customer expressing frustration over being told it was offered when it was not. Overall, customers generally enjoy the internet service, especially considering its competitive pricing and speed.
Challenging week for Frontier in HB. Internet has worked poorly all week and this morning 8 am area 17- N HB- complete outage .. As of 14.31 pm this afternoon still not resolved. Called Frontier to understand scope of issue, wait time an hour and their chat bot did not work either. Not pleased
August 2026
No service just an automated system that resolves nothing and circles around and around
May 2026
I don't have an idea about this company they just talked 72 dollars from my bank account Whit no reason. Be careful 🧐