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January 2024
came out for an upgrade and left with no internet and for some reason nobody was able to come for days!! had internet before they got here and didn't when i got home. NO help. just the run around. thank god for hotspots on my phone because this company doesn't care that i need internet to work from home on a Thursday afternoon!
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December 2023
Worst possible score. Sent the team home 2X in 2 Weeks. Frontiers Network went down and took my business with it. Spent 20 hours on the phone and their Chat line between my team and myself, NEVER made contact with anyone.Please Frontier, CALL ME!If you need the network for business, DO NOT DO THIS to yourself!
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September 2023
Horrible customer service. Absolutely the worst. Can't get through to a human being. Spent an hour with their automated service. Just can't believe a company can run this way. Never ever will I do business with them. Robotic phone answering is NOT the way to run a business. I don't care how big you are.