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September 2020 by Raquel Zuloaga
The sales ❤❤❤
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August 2020 by Jennifer Kubota-Wong
Thank you for your help in returning items. Due to COVID, it was pass the return period. They gave a 1 time full value return.
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June 2020 by Karen T.
This is my go to store and I love it! Easy to find layout and great employees who always make me feel welcome.
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January 2020 by Sharon M
The employees at this store are so RUDE and not helpful at all. It's so sad because the Loft has long been one of my favorite stores and I love their clothes, but they are going downhill fast. Hope to never visit the HB location again.
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November 2019 by Jayne espinoza
Discussing blouses have make up on them and full of wrinkles so gross..Your better off saving your money and saving it for the real deal this was bad I took 2 blouses to the ck out but they were stained ughhhh
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October 2019 by Tina-elena Martinez
Nice variety of selection, helpful friendly staff
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July 2019 by Steph W.
I went to the Loft at Huntington Beach and made a purchase of $378.73 with my Loft credit card to get the Loft points/benefits. I then paid that amount by check in person that same day. When my credit card statement came I was surprised to see I owed $378.73. Upon investigation I saw that the check I paid in person to my local store was credited to an old account. I contacted Loft and they finally credited my payment to the correct account. However they still are charging the same amount plus late fees and interest for a total of $411.95 to my old account. I asked how this will affect my credit and they say I have to take it up with the credit bureaus and "..there is nothing they can do for me right now while this is pending". Customer care did send me a $20 gift card, which was nice but that will not even begin to pay for the damage to my credit or the time this is taking to resolve. I'm in contact with Loft credit card company but as Loft billed an old, seemingly inactive account, my options may be limited. I believe Loft created the problem and they should be willing and able to correct it. Thoroughly disappointed they are not.
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June 2019 by Jackie Andersen
Geat store, lots of sales.
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December 2018 by Michele
Tara is amazing. She went up and above expectations
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October 2018 by Nicole L.
I'm really surprised at some of the bad reviews about HB Loft. This is my hometown store, so I shop here quite a bit. Most of the ladies that work here are very nice, greeting me as I come in and taking my try ons to the fitting room. A special shout out to sales person Anna who always is helpful and cheery. She is all about customer service and going out of her way to find sizes for me. The store is always clean, bright and very organized. The sales staff is hard at work whenever I'm shopping in the store. I will continue to shop here because I like the clothes and also for the fact its a nice shopping experience.
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September 2018 by Penny Fenley
Love this store! Super friendly, clean and great customer service!!!
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August 2018 by Elvy Campo
Great sales!
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June 2018 by krystle Santana
Always super Friendly staff. Great sale's
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January 2018 by Paula V.
Wow really rude, unfriendly and unprofessional staff. Never greeted and asked if I needed any assistance. Had to go hunt for someone to ask a question. Never coming here again.
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September 2017 by Lan Pham
Sharp outfits for working