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March 2024 by Crystal S.
Found another thing I bought last month that was expired when I bought it. Guess I'll go spend more and shop at sprouts or Vons or somewhere that might care about not selling expired products
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March 2024 by D H.
Stater Bros Market at Adams/Brookhurst provides excellent customer service, wonderful selection of groceries and prepared foods at competitive prices. Cashiers and others are very efficient, courteous, friendly, welcoming and helpful.
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March 2024 by Patricia S.
Meat market please wear hair nets while packing meat products. This is gross and disgusting I found a long piece of hair in my ground hamburger after cooking it it was a long piece of hair looked like it was ground in the hamburger when they were packaging it not a good thing to see I'm glad I noticed it before adding my other ingredients to my meal. Not happy about this all my meat was cut up and put in the freezer now I have to throwaway the other part.
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February 2024 by Daniel L.
I came in the store today to do some grocery shopping for my wife and I was met by Josiah in the meats section. Josiah was absolutely amazing in helping me pick out everything I needed. He was super friendly and personable. Shouts out to Lucas (assistant manager) and Judy (floral) for helping me today as well! The team here at #147 is outstanding.
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February 2024 by Kat R.
I asked Cassidy where I could find a certain item. She is an absolute delight! She found the item and then continued to be very helpful by asking if there was anything else she could help me find. We had a lovely exchange and I look forward to seeing her again! She made my day and she is a true blessing to all those who are lucky enough to be in her presence! Stater Bros. Is very fortunate to have her in their employ as she is a huge asset to their company! I hope you will be as fortunate as I was to meet her!
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February 2024 by Wes A.
The ignorant Asian lady at the 15 item or less scolded me after checking all my items asking me about bags then processed to tell me not once but 3 times because I couldn't hear her or frankly understand her for that matter about I have more than 15 items and iheld people up behind me when it took her 30 seconds TO SCAN MY 12 ITEMS!! Calm the F down I just gave the store $75 and I wasn't "over your 15 item limit! This is HB not Shanghai!
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January 2024 by Katelynn M.
I had a wonderful experience shopping at Stater Brothers off Adams in Huntington Beach, CA. Cassidy, an excellent employee at this store went extra mile and more to get nightlight light bulbs, buy nightlights for me their store did not have them. Cassidy took her time to get products for me went out of her way to assist me. Cassidy is THE BEST in customer service, so helpful, friendly and reflects Stater Brothers professionally and cares so much about helping customers to highest level of perfection. Thank you again to Cassidy for your TOP CUSTOMER SERVICE. You truly are one of kind, caring and so appreciated. Kimberly M.
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January 2024 by William J.
The response was to bring the remaining sandwich back for a refund. I can just picture the folks at the desk laughing at the old man bringing back a half-eaten sandwich. Thanks for the non-solution!
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January 2024 by Danielle O.
Just left the store and wow people were so polite and helpful. Back in the meat section being asked if I needed help and pointing out the best deals. Then Brian checking us out was really nice, informative and personable. Way to step it up.
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November 2023 by Cor V.
It is that time of the year. We have to get our shopping done to serve the traditional turkey dinner. This is an annual event, and the lovely missus does all the cooking. We know that Stater Bros. Market has what we need. A butterball turkey is on top of the list. Then the stuffing, gravy, corn and green beans and cranberries and sparkling apple cider. She bought some pies but also the apples to make her own. There was more on the list, and I checked it twice. We have found it all at this Stater Bros. Market.
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October 2023 by Lisa B.
I would like to thank Davyd V. For being very kind, and helpful to my elderly mom. He helped her with her groceries. Conversed with her and made her laugh with his humor. This young man was all smiles and happy to help us to our vehicle. My mom has dementia and it was truly a pleasure to see my mom smile from one ear to the other. our cashier was just as pleasant. I'm sorry I didn't catch her name.. Thank you Stater bros!;)
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September 2023 by Bella M.
As much as I loved going to Stater bros for the past couple years and have got great cakes. They got rid of Seema who really cared how she made her cakes and take pride in her work. Today, with disappointment their new cake decorator didn't try to contact me about the design that she couldn't do. I used to get phone calls from the bakers when orders doesn't go as planned. The bakery attendant and the manager did apologize and felt bad. I think for me, its just the shock of what I got vs what I was hoping. It just brought my expectations down. Especially when I've only got some amazing cakes from them or they called me if it the baker didn't think they can do it. Hopefully, through time this new baker will be experienced to put out creative cakes.
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September 2023 by Jim P.
Had an issue with a 12 pak of Pepsi exploding on me, my walls and all over a full cabinet. Took hours upon hours to clean up. The bearded Manager promised me a call and it didn't occur. This is after I went back to remind him of his promise. Management 101: follow through with a promise. ----------------------------- Followed up twice with management, now they want me to contact them. Lazy, you have a written report, call me
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August 2023 by Joan K.
PHENOMENAL CURBSIDE PICK-UP! WOW! I love this particular location given food selections and prices but I had never tried curbside pickup until recently. What was I waiting for?! Oh my goodness! I'm going to make a list of all the things this feature has brought to my life personally: * I can make my list from my existing list on the Stater Bros website * If I'm not sure if I need something I can easily check from home as I'm ordering * ALL bags are sorted/marked into: COLD, FREEZER and AMBIENT (closet temp) * I may spend a bit more this way BUT I don't have to shop as much! (I used to run to the store several times a week so I'm sure I've actually spent more) * Choices made by the 'pickers' are great! I've received perfect cuts of meat, vegetables etc. * So far they've put all my orders together perfectly! * They bring it to my car in nice casual wear (usually black and white) * You don't tip and they will refuse if customer offers (I tried) I don't know why I didn't start doing this before, seriously. Even if I didn't hit the purchase limit, resulting in a nominal charge of $4.95, WHO WOULDN'T PAY IT?! I love Stater Bros and this only adds another whole dimension to their quality, service and prices. HIGHLY RECOMMEND!! P.S. When I have shopped in-store, their employees are always friendly and helpful, the store is clean and every section is fully stocked.
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August 2023 by Carol G.
This store is ok. It's clean and well maintained. The bakery definitely needs more training. A bakery employee, Andrea, was just on her phone in the middle of the sales floor, and just ignored me, even when I went to ask her a question!!! Then she completely ignored me when I tried to get her attention again and walked into the back. There were more customers needing help, I guess there's no employees working here, and she just ignored them too??? She must be fairly new here. There used to be a younger girl with pink hair who'd always make the most beautiful cakes. I believe her name was Christy? That's the reason I came to this store in the first place I was referred by a friend who always gets the best cakes from her. Turns out she doesn't work here anymore and they hired ms. texty as the replacement and the cakes in the case just looked like a child did them. I couldn't get a picture due to the line of customers not being helped but trust me you wouldn't want to see them anyways.