REI is a beloved destination for outdoor enthusiasts, offering a wide range of high-quality gear and apparel. With a 100% satisfaction guarantee, the company designs its own award-winning REI brand products, catering to both novice adventurers and seasoned pros. The staff at REI are known for their enthusiasm, patience, and expertise, providing personalized assistance to help customers find the perfect equipment for their needs. Customers have praised the helpfulness of associates like Cecilia, Shannon, Gavin, and Amy, who have gone above and beyond to ensure a positive shopping experience. Whether it's finding the right hiking shoes, purchasing a mountain bike, or outfitting a camping trip, REI has become a trusted go-to spot for outdoor enthusiasts, who keep coming back for the exceptional service and quality gear.
The front desk staff was incredibly patient and helpful, making everything so easy for me. Honestly, I wish I were more into the outdoors because I’d definitely be coming here all the time. Thank you for the wonderful service!
August 2025
This REI is our go-to spot. Although all the staff we’ve dealt with going here have always been nice, I am writing this review mainly because Cecilia was so kind and patient in helping us with our order today when it got a little complicated and really made us feel supported. We really appreciated her!
August 2025
Great customer service. The store has a big selection of day packs which is what I was looking for.
