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March 2024 by Vikki N.
I had been so many Wellfargo of the branches ...but this branch the most nice and convenient . Kelvin & Hai do alway make me happy. They tried their best to help me out when I was so suffering about my identity thief from someone. I'm a victim of a fraud... Thank you so much Hai really appreciate.
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February 2024 by enrique ponce
I just came and they didn't help me, there's just a guy texting, I can't give zero stars.
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July 2023 by Sam Martinez
Jorge E Barcy Jr. - this guy is on a power trip. Avoid dealing with him! No customer service, no personality! Walk down the street and got my business handled. Avoid this Wells Fargo. Acts as if its his own money. Your job is in service, remember it isn't your money! Get a job u can be happy at!
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May 2023 by Brandon VonDavid
Got robbed. Came in today (5/18/23 at 12:00pm exactly). Walked out with a white envelope. Parked right in front, went into sprouts, came back and my windows were busted out and the envelope was gone. Clearly people are watching this location as people walk out. I walked in, spoke with the manager and he said the videos are for corporate. So I mean its whatever right? Just not helpful.
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May 2023 by Douglas Statum
Customer service is the best at my branch. Usually not too crowded
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February 2023 by Corky Elliott
Good service
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October 2022 by Nikki K.
Brian was so professional and friendly, really went above and beyond. And Jenette was very kind and patient. Definitely going to continue going to this branch if I need anything for my accounts.Highly recommend!
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July 2022 by Paul W.
Branch Manager Jorge Bracy was extremely helpful today, providing personal service in an urgent manner. He dropped what he was working on to personally help me out, providing documentation required by the USCIS to sponsor a couple of Ukrainian Refugees. This is the service we hear about from banks, but rarely receive. Jorge was super.
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June 2022 by Marcus R.
This place is absolute rubbish. Both managers on the premises are very poorly trained. Clear misrepresentation of the company and should be let go immediately.
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May 2022 by Katie M.
Doesn't have a banker available for 2 weeks to go over account changes. Also, I've tried moving an IRA from their bank to another many times with zero success. Waited for a manager for ten minutes and ended up walking out. Awful customer service. Pointless having this bank here.
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April 2022 by Gil Ibarra
I hate this location so much. It’s unfortunate that it’s the closest one to me. It’s always extremely understaffed with lines out the door. The managers there are useless. I almost always end up leaving the branch because the line doesn’t move and I end up driving further away to other locations.
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January 2022 by David Alexander
Terrible customer service. Simply the worst experienceManager told teller to tell me no one was available
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December 2021 by Kerry S.
I experienced excellent customer service at Wells Fargo in Huntington Beach. All of the employees were friendly, patient and courteous. Abraham Ortega, Branch Manager, has provided great customer service each time I have required assistance. I highly recommend this branch and the team that serves it.
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October 2021 by Ayerdeyatar
Worst customer service at this location. I was there with my dad to open another account but the guy there did not help us at all he acted weird and disrespectful We have been using this location more than 4 year but never seen anyone like him.never going to use this location
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July 2021 by Kamila Saganay
We love to come to this address though we live in a different area mostly because of the managers! We used to come to Nadya she is so professional and nice, now she is promoted and we met Eleana and she is perfect too. Very professional managers, very polite, can easily understand what you need and offer the most profitable deal. And also it is always very clean inside, not crowdy.
