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December 2022
Unfortunately customer service has declined to near zero. Lead times are 2-3 weeks and they do not CARE if you run out or switch companies. The basis of having a good company is CARING, and this company has none.
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August 2022
My online, phone, and delivery interactions have been great. The reason for my 3 stars is that I was promised almost a year ago to be contacted to get a remote propane tank monitor. Not sure why this hasn't happened yet, but other companies have promised this to me if I switch....and I may...
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February 2022
The worst company for propane. Terrible customer service and late deliveries. Two weeks for a propane delivery. I waited two weeks and it still no delivery and no answer or callbacks. cowboy hat man doesn't understand boundaries when it comes to women. This company needs an overhaul.