The CVS Pharmacy in Indian Wells provides pharmacy, health, and wellness needs with reliable value. It offers prescription refills, vaccinations, personal care items, and more, with time-saving options like pickup and delivery. Many customers report excellent and helpful service, with staff described as friendly, cheerful, and brightening peoples' days. The store is noted by some as super clean, with lots of choices, very good deals, fantastic sales, and the best prices on certain items. However, other reviews highlight significant problems. Products like toothpaste are locked up, making shopping a pain. Many shelves are often empty and not restocked. The store is also criticized for being messy and run down, with filthy carpet reported to have fleas. Technical issues like non-working self-checkout stations lead to longer lines. Despite the generally praised staff, these factors lead some customers to express dissatisfaction and doubt about returning.
I had been having some issues with my prescriptions showing up in my CVS account and at the pharmacy they were sent to initially in NY. I spoke with Vy at this Indian Wells location and she fixed the issue right away! I have multiple accounts! She saved the day… this will be my new pharmacy from now on!
January 2025
Locked up toothpaste and many other products make shopping a pain in the butt. Other stores do not do that - But CVS - who wants to know about customer satisfaction all the time, locks up products. Not customer service. Many shelves empty. They don’t seem to be able to restock shelves.
December 2024
Excellent service at this place Lots of choices and very good deal Store super clean Love it 👏👏👏👏👏
