Boost Mobile offers a positive customer experience with knowledgeable and friendly staff. Reviewers highlight the helpfulness and efficiency of employees like Jorge, who guide customers through purchasing processes. Customers appreciate the incentives provided during their visits. However, some express frustration over price discrepancies between online and in-store purchases, which can lead to delays in obtaining new phones. Overall, the business is recognized for its attentive service and commitment to customer satisfaction.
The young lady that helped me was so knowledgeable and greeted everyone with a smile. She knows her job very well. Thank you very much for ur help. Will continue to go there with any concerns.
December 2022
Jorge was SO awesome. Helpful, kind, effeciant.i needed a new phone asap and he guided me through the process.I will be back
November 2022
It upsets me that the price of the phone online is less than the price of the phone in the store so therefore I have to wait three to four days to get a new phone if I ordered online with this lower price
