Boost Mobile offers a positive customer experience with knowledgeable and friendly staff. Reviewers highlight the helpfulness and efficiency of employees like Jorge, who guide customers through purchasing processes. Customers appreciate the incentives provided during their visits. However, some express frustration over price discrepancies between online and in-store purchases, which can lead to delays in obtaining new phones. Overall, the business is recognized for its attentive service and commitment to customer satisfaction.
I had boost mobile for years. But I had to change carrier there tower went out for like a week and I couldn't make calls just receive calls
September 2024
Juan was awesome. Helped us get into a locked phone and got us started with a new purchase. Excellent customer service from the moment we walked in! Thanks, my friend!!
September 2023
The young lady that helped me was so knowledgeable and greeted everyone with a smile. She knows her job very well. Thank you very much for ur help. Will continue to go there with any concerns.
