Victra, a Verizon Authorized Retailer in Indio, CA, aims to provide an exceptional experience for its guests through knowledgeable and dedicated staff. Customers have praised the outstanding customer service, highlighting the helpfulness and efficiency of team members like Irvin, Sal, Daniel, Miguel, and Felipe. Many reviews mention quick service and a friendly atmosphere, making the process of upgrading devices easy and enjoyable. However, there have been some concerns, such as the need for better communication regarding accessory purchases and issues with email transfers. Overall, Victra is recommended for anyone seeking reliable service and support with their wireless needs.
