Anthropologie is a lifestyle brand offering a sense of beauty, optimism, and discovery. It is an escape and a source of inspiration with a curated array of unique clothing, home decor, and good quality items. The store provides a good mix of products, though some note it can be a smaller store with a smaller selection than others. The sale section is often worth looking at, though inventory for popular items can be hit or miss. Customer service experiences vary. Staff are often described as super helpful, very sweet, genuinely kind, and hardworking, contributing to a pleasant experience. However, there can be waits at billing, sometimes for 5-15 minutes, and feedback suggests a need for improved focus on customer service attitude from some. The environment in the dressing rooms can be uncomfortable due to heat from lights and low A/C.
Steph made me feel like a baddie, she showed me all the clothes and hyped me up while helping me out, she’s the manager for a reason!
October 2025
Needs more petite options, dresses are too long. Im Asian and 5'3
June 2025
Visited this Irvine store . The store manager was really helpful but the other staffs kept me and my toddler waiting at billing for almost15 mins. The staff really need to focus on customer service and whole “attitude” towards customers!!!!
