Apria Healthcare provides home respiratory services and medical equipment. The delivery and equipment are often good, with some delivery personnel described as pleasant and polite. Customer support can be great, with representatives noted as knowledgeable and clear. However, other experiences report delivery personnel as not courteous. The process involves repetitive requests for the same information from multiple people. While CPAP mask fittings receive high praise, insurance billing and order fulfillment timelines are rated poorly. Equipment performance is generally good, though occasional machine issues are reported.
I would like to say that Alex and Torie and Shaakira have been extremely professional and patient with me as I tried to get my walker with a seat in shipping to me with all the misunderstanding from my doctors office they have been a great help thank you again
May 2026
Darlene Rossetti is so nice, helpful, informative and caring. Darlene explained to me how often my insurance covers all supplies I need for oxygen concentrator and nebulizer. Thank you so much, Darlene and keep up the great work
December 2025
Other than not arriving when scheduled the person droping off equiptment was very helpful.
