Auto Craft Mercedes - BMW is a highly recommended service center known for its exceptional customer care and expertise in European vehicles. Customers consistently praise the professionalism and knowledge of the staff, particularly Simon and Sam, who are noted for their clear communication and willingness to help. Many reviewers highlight the thoroughness of the diagnostic work, with issues being resolved quickly and efficiently, often within a day. The quality of repairs and services, including brake installations and shock absorber replacements, is described as top-notch, leaving vehicles in excellent condition. The pricing is fair and transparent, with no hidden fees, making it a trustworthy choice for car repairs. The clean and well-run environment adds to the positive experience. Overall, Auto Craft Mercedes - BMW stands out as a reliable and honest option for anyone needing service for their BMW or Mercedes.
Incredibly friendly staff that are also extremely knowledgeable and equipped to handle any problem your car might have.
February 2025
If you are looking for a honest place to take your BMW, look no further. I brought in my car with a coolant leak and Simon was able to diagnose and fix the issue within a day. They were very professional and they showed genuine willingness to help. Highly recommend
September 2024
Simon did an impeccable job with a PPI - incredibly professional and thorough. He was flexible on time and had a fantastic attitude. Look no further for top notch Euro services at fair prices.
