Bassett Furniture offers a wide range of high-quality furniture for every room, including bedroom, dining room, living room, and outdoor pieces, along with accessories like lamps and rugs. Customers appreciate the option to customize their furniture in the design studio and benefit from the help of friendly and knowledgeable interior design consultants. Many reviews highlight the excellent customer service, with staff members like Colin, Canh, Heather, Lorraine, and Terri being praised for their patience, responsiveness, and ability to understand and bring customers’ visions to life. Customers who have shopped at Bassett for years often mention that they returned after trying other stores, finding Bassett’s quality and style far superior. The store’s design process is described as effortless and enjoyable, with staff making it easy to select styles that fit personal tastes and lifestyles. The showroom is well-organized, inviting, and makes choosing furniture a fun experience. Customers are especially grateful for the personalized attention and support during both shopping and installation, which helps create beautiful, functional spaces. Overall, Bassett Furniture is highly recommended for its quality, style, and excellent customer service, making it a trusted destination for those looking to enhance their homes with beautiful, comfortable furniture.
Heather is the most patient, non-pressuring, accommodating sales person I have encountered in quite some time. Made the buying experience enjoyable.
August 2025
Colin was extremely patient and helpful! We had a very specific vision for our living room and he made sure we got all the details right. We could not be happier with the way our living room turned out.
January 2025
I had the best buying experience furnishing my 2 homes with the professional help of Mrs. Heather Ahrens at Basset Furniture Irvine Ca., She designed for me and help me picked the best fabrics, wood, color, Etc., I highly recommend Heather for your home furnishing needs, I cant wait to get a new house to call Heather!
