Terrible service. I went in to consult about the loan, and the lady in the loan department acted as if I didn't exist.
March 2022
Horrible service since they have taken over from HSBC this year. No one answers the phones and no voice mail option, even when you have a personal extension. Their 1-800 customer service number also does not answer after over 10 minutes of holding.
March 2022
Been calling this place up for over a week. Does anyone answer the phones? Is it 9 to 5pm China time zone or US time?