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October 2023 by Jim Brownlee
For some reason they put me on auto refill and and charged my credit without my signing up for auto refill. So, if you don’t won’t auto refill double check your original order!
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August 2023 by Phyllis Ferran
Straightforward website, easy to chat with representative, excellent pricing.
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July 2023 by Susan Scheublein
Exceptional communication and patience with setting up my account. Excellent pricing too!
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July 2023 by Pam Wilson
Quick chat initiation & response on website. Efficient, helpful, and courteous! Thank you!!
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July 2023 by front desk
Staff was exceptional in helping us with setting up our account!
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July 2023 by Mary Ann Garcia
Good setup and easy to refill.
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July 2023 by Tom Walsh
Quick and easy!
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June 2023 by Rosemary Nigro
Saved me lots of $$$ over my "comprehensive" medical insurance. Plus, excellent customer service!
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December 2021 by Diane Good
This is a horrible company! They double charged me in September for a "mistake" they tried to blame on my surgeon and I'm still waiting for that refund more than two months later. I've called several times and just get the run around. Nobody seems to be able to do anything about this. They tell me "it's up to accounting." If this isn't resolved by the end of next week I will report them for fraud. Be aware--they don't take insurance of any kind (because it's "too much trouble"). They aren't accredited by the BBB. They are involved in legal disputes as an unregulated formulary.
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April 2021 by Joseph R.
Screwed me out of my money. Said they were going to refund me and never did. Scumbag company.
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December 2019 by Lori E.
Okay so after 3 calls to them with no return call, I get a notice in my email that they shipped the medication. I'm glad for that. Looks like they sent it expedited too with no additional charge. A call back or short personal email wold have been appreciated. Caretaking elders is stressful enough.
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November 2019 by Denise W.
Their klarity P.F. emulsion .1 ophthalmic drops bottling is terrible and burns your eyes!! Beware. I have used 3 other awesome products. This one is just Way cheaper should have know! Terrible customer service!! Use the other products! They do not come in vials.
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November 2019 by Debra W.
I did NOT have a good experience with this company. I orderer my eye drops for my second cataract surgery. They never shipped. I ordered a second time; they never shipped. I called. They said they would overnight them. I received the overnight delivery four days later. I would NEVER use this company again, unless forced to.
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November 2019 by peggy g.
I called to check on my prescription to make sure I was going to receive it before my surgery. I spoke Mo he assure me my drops would arrive next week and provided me with the tracking number. Hopefully all goes will with the surgery!
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November 2019 by Mary Jo B.
I received a phone call today from ImprimisRx regarding my eyedrops and the young lady was very helpful. Even though they don't handle any insurance claims she assured me that I would receive a receipt and be able to submit the claim form directly to Medicare. She also gave me plenty of options if I want to set up automatic renewal on the medication at this time. I will definitely use this company again.