True Innovations

Furniture Stores, Home Decor
Hours: True Innovations is recognized for its exceptional customer service and commitment to resolving issues efficiently. Customers have shared positive experiences with representatives like Danielle, Rebecca, Matthew, and Brenna, who have been described as personable, helpful, and prompt in their responses. Many reviews highlight the quick resolution of problems, such as missing parts or defects, with replacements sent out promptly at no charge. For instance, one customer received a new base for their chair after experiencing a locking issue, while another was sent new armrests to address upholstery flaking. Clients appreciate the willingness of the True Innovations team to go the extra mile to ensure satisfaction. They encourage patience and respect in interactions, noting that this approach fosters a positive experience. Overall, True Innovations has built a reputation for prioritizing customer care and maintaining high standards in their service.

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1. Irvine, California