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October 2023
Worst customer service, if that’s what they call it. Cheap parts and breaks within the year. Shame on Costco for dealing with such outfit. DO NOT buy from this “scam”. The reviews speak for themselves.
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October 2023
Only a few months out of warranty. Leather is cracking horribly. Won’t even help. Don’t purchase anything made by them.
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July 2023
Today I was on the phone with Rebecca, a customer service representative. I needed a part for my desk chair and she was so kind, and so helpful. What I thought would be a needle in a haystack, she made easy. She knew exactly what I needed and got my order placed. Great service. Thank you.
