Vetco, located within Petco in Culver Plaza, Irvine, offers a convenient and welcoming environment for pet owners. The clinic is praised for its clean atmosphere, numerous examination rooms, and timely service. Customers have reported positive experiences with the veterinary team, particularly highlighting the kindness and proficiency of the staff. Dr. Kelly, in particular, received commendations for making spaying a stress-free experience for pet owners and their cats. While most interactions are positive, some reviews mention less favorable experiences with certain staff members. For instance, a customer reported a rude encounter with a manager, who seemed dismissive of both employees and customer concerns. Additionally, a trainer named Michelle was criticized for her unprofessional attitude towards a customer, which detracted from the overall experience at the store. Despite these drawbacks, the majority of reviews emphasize the dedication of the Vetco team to providing quality care and support for pets. Customers appreciate the affordable pricing and the absence of hidden fees, making Vetco a recommended choice for those seeking veterinary services in the area. With a strong focus on animal welfare, the clinic stands out as a reliable option for pet lovers in Irvine.
I was very happy with the veterinary services that my two babies received. I kind of expected to be charged additional fees, which is typically the case with these Wellness plans, but there were no additional charges and the veterinarian was very polite, kind, and proficient.
January 2022
Petco Grooming is the best, Jen is great, the staff is so kind and gentle, I trust them. The cashiers up front are always polite and kind as well. The store is clean and stocked. Love this location.
December 2021
Chris was super helpful! Helped us out with picking out all of our needs for our new puppy! Thanks for your help, Chris!
