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June 2022 by betty faye
I would give 0 stars if I could. My advice to any college student would be if you can avoid renting with Dean Brunner, DO IT. The ladies who run this company have zero empathy for students. They treat you with little kindness and respect in person and are only out to get your money. Like I get that you’re running a business but you can still be kind to people. Also make sure to check your lease for the fact that they charge you almost an EXTRA TWO WEEKS worth of rent even though they make you move out so early. Which brings me to my next point— they make you move out DURING finals week and offer no extensions unless you are a senior. And even if you are a senior, they only give you an extra day or two. And they want you out completely by noon. How cruel is that? On top of that, they pressure you into using their recommended cleaning company to clean the house afterwards and it’s SO OVERPRICED AND EXPENSIVE. We had an estimate of $1135 to clean the place and our place had little to no damage and was not that dirty at all. Who the eff charges over $1000 to clean? Also heard you get like none of your security deposit back. If you want to save your money and not be scammed, don’t rent with Dean Brunner.
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March 2022 by Todd Easbey
Imagine renting to college students for a living... Considering this incredibly thankless job, Dean Brunner Rentals is amazing. Great integrity and honesty. Quick response times and very professional. I know terrible owners/slum lords, and renting from DBR has been a dream. Just don't try to pull the wool over their eyes. Renting to students, I'm sure they've heard and seen it all.
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January 2022 by Jack Berglas
really just horrible people with a total lack of morals, good luck getting any of your security deposit back regardless of how good you left the place
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July 2021 by Christian S.
Dean Brunner rentals and the lovely workers Jami and Laticia really suck a*** The only reason UCSB students rent from them is because they have cool large houses in IV that are more home-like as opposed to the apartment style that is common on Del Playa and such. The security deposit for 6782 Pasado was 17,600 dollars and we received a little over 3k in return. They claimed we had 3 broken doors, even thought they were in the same condition when we moved in. Charged "Beau Brunner Painting" 3500 to repaint the entire f****** house even though that was not needed. Funny how they use their contractors no matter what even if they say they do not need to. I really hope Dean Brunner rentals goes out of business because they really really really f****** suck and cannot grasp the concept that most of the people who live in their housing are college students who are trying their best. BUT GUESS WHAT WE PAY YOU A RIDICULOUS AMOUNT OF RENT AND YOU F*** US OVER NO MATTER WHAT. Hope you enjoy your nice a** black escalade jami, while Im counting my pennies
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June 2021 by Christopher Earnshaw
Clean and great lighting
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February 2021 by Amber Mass
Great rental experience, maintenance request are answered in a timely manner and the property manager is very friendly and helpful. All properties are very well kept. If you are looking to rent in Isla Vista I would highly recommend.
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December 2020 by Senay W.
the WORST leasing company you could possibly imagine. Unhelpful, consistently rude and above all thiefs. Took the majority of our security deposits because they hired their contractors at a rate of nearly 50/hour. That's insane. If you can, I would HIGHLY recommend leasing with someone else
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August 2019 by Lily O.
TLDR: Do not rent from Dean Brunner if you want to have a decent living experience. Poor communication: water was constantly shut off for repairs in other units but no one was ever informed. Terrible customer service: My roommate sent a repair request for the building's washer, her clothes having been ruined by the broken washer. Leticia, Jamie's associate/assistant, checked the washer later that day. The walls are thin so we heard her yell profanities and awful things about my roommate and tenants in general, as well as kick and slam the washer shut. I've never seen anything like that before. Keep receipts for EVERYTHING!: the owner tried to have us PAY on top of our entire security deposit she was attempting to take even though we had an agreement with her about moving out early and ending our lease soon (for her own benefit). After an email with attached receipts, she mailed all of us a partial security deposit with no explanation, two days before our 21 day deadline to request our FULL deposits.
