“I went here after having been stood up by a different company. I’m glad I was stood up! Glass Doctor did a very professional job at a fair price. I will be taking all my glass needs to the Glass Doctor in the future.”
“I went and got my brakes in today and it was all done within a few hours of my scheduled appointment. The guys did great even though they were a little understaffed. They were very accommodating even for walk-ins or help them reschedule for future dates.”
“The service was good and employees were easy to communicate with. Unfortunately an hour and 15 minutes after my scheduled appointment is when they started swapping my tires. My appointment was before lunch and they were still delayed that much.”
“The staff are knowledgeable, patient with questions, and explain repairs clearly. Their diagnostics were thorough, and I felt confident they fixed root causes rather than applying band-aid fixes. They flagged and gave quotes for upcoming repairs without being pushy. The advice felt genuine, not like an upsell. Labor costs were fair. My car is driving great!”
“honestly pretty solid experience overall. they got my truck in and out faster than i expected which was a huge relief since i was on a road trip. the mechanic actually explained what was wrong instead of just handing me a bill which i appreciated. only thing i would change is the waiting area could use some better chairs or maybe a coffee machine or something. but they did good work and the price was fair so i cant really complain.”
“They were absolutely awesome. Louie originally took my service request and was very, very helpful. I got there and a very nice young man named Julian checked me in. They installed my tires, put my vehicle on the alignment rack and went to work again. Then Devin came and got me, vehicle was ready and went out of his way to explain what was done and gave me a copy of the before and after of the alignment. If it was possible, they all deserve 10 stars. They were friendly, professional and the service was exceptional. Thank you so very much.”
“I was actually a little nervous dropping my car off becuase Ive had bad experiences with mechanics before. But they got it done way faster than I expected and the price was actually fair for once. Told me exactly what was wrong and didnt try to upsell me on a bunch of stuff I didnt need... Definetly going back if I have any more issues.”
“Michael at Toole’s understands that truly amazing experience is in how people make you feel. I sat and waited in the shop waiting on my car to be smogged. While waiting he gave a few people some updates on their vehicles and was a complete professional. On top of the excellent service, Toole’s team understands that hospitality isn’t just for restaurants and hotels, it’s for every industry.”
“Super quick and friendly service. Knowledgeable. We were from it of townand had an issue with our new RV. He was able to identify and fix the problem promptly and we were on our way.”
“A BIG THANKS to Ken's Auto Repair &Transmission Service and S&J Auto Service both in Jackson, CA. I was getting ready to sell my well-cared for 2014 Ford F150 XLT when a check engine light came on during a pre-sale inspection done at S&J Auto Service. Scott, the owner recommended Ken’s Auto Repair around the corner after explaining to me what the engine code could mean and the safest way to deal with it. After speaking with Ken about my desire to fix the truck to sell it, he patiently and graciously explained that he was very busy but I could leave my truck with him and he would see what he could do. That same afternoon he had inspected the problem and told me it would be ready the next morning!! I could tell he had addressed the issue because the Average MPG reading immediately showed a significant increase in average miles per gallon of gas used!!! Ken and his team were not only fast and knowledgeable, but their honesty and customer service were obvious and top notch!”
“Auto Dynamics saved us in an emergency situation!!! They could have told us to bug off! Or charged us whatever they wanted. We were passing through 12+ hours away from home when my car started shaking and losing power, I slowly drove it to the closest auto repair shop that so happened to be Auto Dynamics. They fixed it it in less then 30 minutes even though they were 3 weeks booked out and about to close up shop for the day! Only charging me $160 for the part and there time!!! I will be forever grateful for there honesty and generosity! These are GOOD people and I would recommend them to anyone!!!! They also have the cutest pup ? Thank you again!!”
“I had a tire pressure light come on and had trouble getting anyone in two different tire places to wait on me. Les Schwab greeted me right off the bat. they filled my tires with air no charge they were great. I will purchase my next set of tires at Les Schwab.”
“I just love Fred. I am an older woman and not knowledgeable about fixing cars and with no spouse. He takes care of all of the things that come up with my vehicle and charges a really fair price for it. He is well known and loved around here. He is honest to a fault, reliable and knowledgeable. I send, or take it to him. He calls me back later and the problem is fixed...it's that easy.”
“North State Auto Body treated me with respect, consideration, patience and are very knowledgeable. Bill is honest, straightforward and willing to do his best for his customers. The work was very high quality. No trace any damage ever occurred. I highly recommend them for any of your Auto Body work.”
“Gabriel and Sandy are both knowledgeable, helpful and friendly. Got me the rotors and brakes I needed to do it myself. They go the extra mile for you. Thank you again!! ? You guys rock!!!”
“My trucks hood wouldn’t open and I came in to see if they could sort it out. Jerry & Wally were able to get creative and get the hood open and fixed in no time. Excellent experience and grateful this shop could good care of me quickly”
“After telling the guy my tire was low and needed to be filled up with air he said he would do it and that came with the inspection of the 17-point oil change. When I picked up my car the tires have not been checked and the low tire which was at 28 lb was not filled up like I had asked. Still I like going there and will return.”
“We brought a sad 2001 Silverado PU that was T-boned and needing new paint too. We received a like new inside and out truck in return. It's beautiful. We totally recommend this place. Awesome customer friendly people. Extremely satisfied! This truck is a show piece now!!!❤”
“Very nice and speedy service! Ron was so nice from the moment he help me pull my car in, to when I left. He was so friendly and helpful. He took great care of my car, and even gave my dog a treat for the road.”
“It's not often that you "feel good" about spending $700 on an emergency car repair! But such is the feeling after having visited the crew at Midas in Jackson, CA, on a recent Saturday. My family was on a road trip from San Diego, and while visting Old Town Jackson, we found ourselves with a busted radiator and antifreeze all over the street. Midas was quite literally the only repair shop open. Ethan and Sam made a quick diagnosis and worked to get our van into a service bay ASAP. Ethan immediately looked for a new matching radiator, and Sam was confident he could get the job done in 3 hours. I proceeded to put my faith in the team, and I hung out in the lobby for a good part of the day, as my family walked around town looking to pass the time. Lynnae at the front desk did a great job, and Ethan kept me informed with work progress. As the hours passed, we all continued to share road trip stories; Ethan told me about his own road trip trials and tribulations both as an adult and father, and when he traveled with his own father back in the day. I sat patiently between 11:45 a.m. and 2 p.m. and then 3 p.m. and then 4 p.m. and then I started to get nervous as we inched closer to closing time. Ethan broke out a box of donuts and shared them with my kids, me and my wife. The shop closed at 5, but Sam kept working while Ethan and Lynnae closed garage doors, etc. Finally at 5:35 the job was finished and Lynnea actually brought me to tears when it was time to pay and she made sure I was getting the best price. It hurt to pay that much money, but I was grateful to the entire team for helping me and my family get back on the road that same day, since it could have been a horrible two-day delay (closed on Sunday). Getting us back on the road really meant a lot to us. And though I never got to see Sam at the end, I wanted to sincerely thank him for his diligence and hard work during the entire second half of his work day. And thanks to Ethan for making it a personal experience, and to Lynnae for making it all pleasant. Oddly enough, if I am ever in Jackson, CA again, I will be sure to stop by and say hello.”
“Omg! Two Great guys Harry K. & Cameron K. going above & beyond and making this customer very happy pointing out that I have a very Premature oil leak on my 2021 Ford Escape Hybrid. Thank you guys. Besides that you were exceptionally welcoming and explained everything making me understand and even took pictures to show me. I am just amazed and thoroughly thankful. In today's world it is rare that you get this kind of special attention and excellent treatment. I live in Fresno County but prefer to come to Amador County if I can. Obviously, Harry K. & Cameron K. are going to keep me as a customer every single 3 months. Thank you guys. Truly! GOD Bless you both. You are a great asset to Walmart. You should be proud of yourselves. Walmart is lucky to have you working for them.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."