Midas in Jackson, CA, is an auto repair shop known for its dedicated service. The team, including staff members like Sam, Ethan, and Lynnae, is recognized for genuine care and diligence, especially in emergency situations. They provide clear communication, informing customers of each step and ensuring they are comfortable with the work. The service is described as great and quick, with expertise in repairs like brakes, rotors, oil changes, and transmission service. Some customers note a change, observing that service can sometimes take longer than in the past, which has been acknowledged by the management with apologies and explanation. Despite this, many clients remain loyal, driving from afar for the honest and scam-free service. The personal touch is appreciated, with staff sharing in customers’ experiences and going above expectations, such as working past closing time to complete a job and ensuring fair pricing. The overall feeling is one of trust and gratitude, making customers feel good even after significant repairs.
