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“Very friendly staff. Service was great and we got our Toyota Corolla back right on time. Process was super easy to follow. Will go back and refer friends should they need a repair shop!”
“I stop by the get the fluids on my 958 cayenne get checked out. Andy was really helpful he took care of everything for me and my car was ready in no time. Great service if you go to the Pasadena location he's always willing to help.”
Open 24 hours
307 Western Ave, Glendale
Body Shops
“Nick helped me through the whole process at my car and was able to provide me with a rental car which was nice during the time my car was being repaired. He kept good communication the whole time and 1 am very happy with the repairs! I came in with a minor bumper damage repair.
New! More ways to react to reviews.”
“I was just blown away! Second time I've been there and this time was so fast they had my car back in under a week! Great work! , great service! Just a pleasure all the way through a frustrating situation”
“I couldn’t be happier with my experience! The turnaround time was incredibly fast, and they finished the work sooner than expected without sacrificing quality. Communication was excellent — Kevin kept me updated every step of the way and answered all my questions. Most importantly, my car looks absolutely amazing. You’d never know it needed body work. Highly recommend to anyone looking for top-notch service!”
“Profesional, easy, done quickly. It's a well-oiled machine. If you need a rental they have Enterprise pick you up and they keep you updated throughout your car repair in case anything changes and everyone there was helpful and on top of it.”
“CrashFix was able to repair my car’s damage very quickly, at a great rate, and offered a loaner car. I wish I had found them sooner. They are friendly and extremely helpful. 100% recommended. .”
“TL;DR: 5-star in every aspect of my experience at CARSTAR Douglas location--quality of service, communication, customer service, transparent pricing, and overall speed of work
From initial intake of assessing the damage, getting estimates, and drop-off to the final result of the repair and pick-up, the entire process was perfectly streamlined and transparent. Everyone I've worked with at CARSTAR-Douglas (John K, Arshak, Nazeli, and Susie) were all excellent. They were cordial, communicative, friendly, knowledgeable, and professional. I truly felt like they looked out for my best interest at every stage in the process.
They've done beautiful job on my car, virtually no trace of any damage to the fender and more, finishing a day earlier than scheduled. It never looked this good since we got the car 10+ years ago. The team also went above and beyond and took care of minor cosmetic scruffs as well as a complimentary car wash, which were very kind of them.
I was referred to this location by a friend, and I confidently recommend CARSTAR Douglas to anyone in need as well.”
“My experience with Columbia auto body. It was great ever since I called and scheduled for the tow truck to drop off my truck it went well unfortunately, my truck was a total loss. But before the tow truck came to pick it up, they actually took some tools out of there and kept them for me, I'm very thankful for that great customer service thanks again”
“Customer rep Garen Magtaghyan secured insurance approval for every detail of the damage on my car. Service was prompt and courteous. The car (2012) looks like new!”
“Great people (Hugo and Vero) running this place who treat you like more than just a customer. They do great work and are very responsive when you have questions.”
9AM - 2PM
5770 Hollywood Blvd, Los Angeles
Body Shops
“An incredibly honest and thorough shop! Explained everything I needed to know, was completely transparent about pricing, and didn’t pressure in any way. Even acknowledged what could be done now or in six months time. I’ve been about 3 times now and consistently feel the same.
If I were to go to the dealership (Porsche) it would have been double.
Highly recommend!”
“What can I say these guys are amazing!! the comfort that my wife felt when she took the car in is lost now a days thank you for that fellas. I bought what I called a lemon at the time not anymore it runs amazing. this was not a typical mechanics job there was some great work put into my veichle by these professional mechanics from step by step format to show transparently what was to be done to the veichle and Brett assuring the warranty company had everything they needed for no complications on there part was incredible I would have not kept this car if it wasn't for there technical work and there affordable prices. Thank you Brett and your wonderful dedicated team. I will be taking my vehicles no were else from here on. Amazing work.”
“Excellent service. They fixed all the issues with my car within the estimated time and with great results.
Overall, the entire staff has an outstanding customer service attitude.
I especially want to highlight Susana, Jacky, Nick, and Miguel for their kindness, professionalism, and willingness to help.
My car looks like new.
They deserve more than 5 stars! ⭐⭐⭐⭐⭐⭐
I highly recommend this body shop.”
Open 24 hours
4616 San Fernando Rd, Glendale
Body Shops
“They make everything perfect to the smallest detail. They don't rush through and slap things on, they take their time and put out a perfect product. The customer service is flawless. I am 25 years in the car business and this is who I use. Mike will not let you down”
“Cannot recommend this collision center enough. They gave me an excellent price and never tried to tack on random charges or upsell me on things I didn’t need, which I really appreciated. They were super transparent the whole process — they explained exactly what they were doing, why it needed to be done, and even showed me everything so I understood what was going on with my car.
As a younger driver out in LA, it can honestly feel intimidating dealing with car stuff sometimes, but they treated me with a lot of respect and patience. I never felt taken advantage of or brushed off. Great customer service, honest work, and overall just really good people. Definitely would recommend.”
“Raffi and his staff were excellent! I was hit pretty hard and my car was in bad shape but they took great care of my car and it looks brand new! They communicated with me every step of the way and my car was finished exactly when they said it would be. I HIGHLY recommend this body shop.”
“I took my Toyota Camry here after a minor fender bender and had a really good experience. Seth was especially helpful throughout the process. He explained how everything works with insurance and handled the back and forth, which made things a lot less stressful.
The repair came out great and everything was handled smoothly. Communication was clear, and I always knew what was going on. I’m glad I chose this place and would definitely recommend them.”
“Exemplary Craftsmanship and Unmatched Professionalism
My experience with South West Collision Center, Inc. was exceptional in every sense. The level of precision, care, and dedication demonstrated throughout the repair process truly reflects the company’s commitment to excellence and integrity. From the initial consultation to the final delivery, every aspect of the service was handled with remarkable professionalism and respect for both the vehicle and the customer.
The team’s attention to detail and their pursuit of perfection resulted in a flawless repair. My car looks and performs as if it were brand new. The staff are not only highly skilled but also courteous, transparent, and genuinely customer-focused.
It is rare to encounter a repair facility that combines technical mastery with sincere care for its clients. South West Collision Center, Inc. sets the standard for quality and professionalism in automotive repair. I highly recommend them to anyone seeking superior workmanship and service excellence.”
“I was rear ended and referred here by my insurance company. I'm so glad I was! Caliber did an excellent job fixing all the damage and even finished the work a week early! I loved getting the updates via text regularly to keep me informed along the way. My car looked brand new inside & out. All of the staff was friendly and lovely.”
“My trusted neighborhood mechanic. I came in one month ago due to a last minute flat tire. They were minutes to closing and Vic stayed late just to replace my tire. Since then, on a different car he did major work in record time, and the car is working great again. They are kind, honest, reliable, and fair. Highly recommend.”
“Caliper collision was 10/10 on communication, professionalism, and outstanding service! I had never been through the process of getting my car repaired with them via a Geico claim, and they walked me through all the steps and answered all of my questions. They liaised with enterprise to ensure I had a rental why my car was being repaired, and they sent me frequent updates along to way to ensure I was aware of their progress and the potential date for which my car would be finished. I DROPPED MY JAW when I saw my repaired car, for it looked BRAND NEW and better than when I brought it to them. They also provided a complementary interior and exterior clean free of charge. I could not recommend them more!”
“Bringing my Rivian to PCS and Jacob was easily one of the best repair experiences I’ve had. He kept me in the loop at all times, went the extra mile to explain all the details, and had my car spotless and charged when I picked it up. I would recommend coming here and ask for him.”
“Excellent customer service. Claudia and Yaz keep you updated, they give and deliver realistic timelines to get your life moving again. Avoid the Hollywood shop, horrible service, poor communication, low Caliber, they messed up out of the gate during the estimate process so I went to Burbank because I have worked with them in the past for a broken window. Caliber maybe a chain, but Burbank defines it's service!”
“Jose was amazing. He helped throughout the entire process and really made this experience easy.
5 stars:
craftsmanship, repair was excellent (see before and after pics)
FREE loaner (if you don't have rental coverage like us)
deductible assistance
in addition to that, we went for a service after the body work was done. for the price of a valvoline oil change, Kens collision includes filter changes, multi point inspection, fluid top off, tire rotation.
everyone there from the office manager, Ken himself, and of course Jose was pleasant to work with.
Highly recommend.”
“I recently had my car repaired here, and I couldn’t be more impressed. The team was professional, attentive, and delivered exceptional results. My car looks as good as new, and the quality of workmanship is top-notch. The entire process was smooth, and they kept me informed every step of the way. I highly recommend this body shop for anyone looking for reliable and high-quality service. Thank you for exceeding my expectations!”
“Great shop. Highly recommend this location for anyone looking for quality and professionalism. Anthony is a great communicator and everything was delivered as promised 120%!!!”
“Fantastic service and excellent workmanship. My bumper repair was done perfectly, and my car looked brand new when I picked it up. They even went the extra mile by cleaning the entire vehicle, which was a great surprise.
What really stood out was their honesty and professionalism. They also provided a helpful diagnosis of potential future issues to watch out for, without any pressure or upselling. It’s clear they truly care about their customers and their vehicles. Highly recommend!”
“Alex & Zack especially are the best. I've used them multiple times. A+ communication skills/customer service, plus the car always looks brand new when they are done. I'd never go to another shop.”
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“I am a repeat customer - for small problems such as minor dents and replacing worn or damaged parts. Even small problems get top-notch attention and service. Michael Noriega has consistently made things easy, punctual and cost-effective. There are other shops around, but not for me. I am a customer for life.”