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March 2024 by Ryder D.
When I called them I asked them if they had a certain soccer ball and they said let me check. I said ok then they put me on hold. We drove over to the store and we were still on hold. When we went inside they were just standing there talking to each other. We then left the store and were still on hold. After 20 minutes of being hold we just hung up. Horrible Customer service. 1 Star!
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February 2024 by Marc Levy
Good Shoes
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January 2024 by Raul Hernandez
Need an athletic edge this store has it all,to boxing gloves to a favorite sneaker or brand of athletic accesories
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January 2024 by Jeff Toppen
The guys working there were not helpful and thier selection of what I was looking for was slim.
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January 2024 by Salvador Valdez
I am writing to bring your attention to a disappointing shopping experience my wife recently had at your store. On January 1st, 2024, she visited to purchase an ez-up canopy that was on sale as a gift for me.Unfortunately, none of your staff offered any assistance, either in helping bring the item to the checkout or in loading it into her car. I would hope that basic human decency would move employees to aid a customer clearly having difficulty, regardless of official store policies.When my wife realized she had purchased the wrong item, she returned to exchange it. Again, no one helped her carry the first canopy back into the store or bring the replacement to her car. She was left to struggle on her own while your staff watched without offering help.I am disappointed in the lack of respect, care, and consideration shown to my wife by your employees. While you may not require staff to assist in loading purchases, I believe going the extra mile to help a customer clearly in need should be standard practice. I hope you will consider more extensive customer service training to prevent other shoppers from having such unsatisfactory experiences.
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January 2024 by Victor
I recommend this location! I live next door to the Roland Heights location, but this one has better customer service and control of quantity on hand.
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September 2023 by Rowland X.
Very lazy employees. Stood there for what seemed like 10 minutes and no help at all. They directed me to what I think was the manager but he too did not help. Eventually I just left. Don't go there if you want prompt service.
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August 2023 by Francisco Ortega
Big 5 by my home. Good deals and customer service is always good.
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July 2023 by Sylvia Zapata
Found what I wanted. The staff was friendly and helpful. Prices are good.
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July 2023 by James Rollins
Great prices, deals on Sporting Goods stuff!! Need more staffing with more product knowledge!
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June 2023 by Phil A.
3 young men working this afternoon. One of them came over to shoe department and was very helpful. One of the men sat on cashier table the whole time I was there. The other young helped me with my purchase. The hat I bought had sale tag $19.95 he charged me 24.95 less 20 % was more than 19.95. Noticed when I got home. Didn't want to drive back for couple dollars. Not the best visit here.
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May 2023 by Caleb Lee
If you're looking for sporting goods, this is the place to go. They have everything you need there.
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May 2023 by Joshua S
I been going to this location since 1987. They sometimes have sales on pocket knives,which are good deals. I will be back
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March 2023 by Stacye Erickson
Well stocked with merchandise and sizes. Almost always find what I'm looking for at Big 5, and for the right price!
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January 2023 by steven yniguez
That is my granddaughter's favorite place.