-
March 2024 by Brayan R.
Ive only been here twice and the customer service is the worst and it's not just from the all employees.its just from one named Ashley. The few time I've been here I've been unfortunate enough of having her ring me up. When I ask a simple question she just simply states she doesn't know. After she proceeded to charge me wrong and only noticed seconds later after leaving the store. When I came back and tried to call her attention. She proceeded to walk away to ignore me knowing she was wrong in the transaction. It want only took another employee called her attention stating that I was calling her m. Luckily the other employee helped but as she was helping Ashely stated that when ringing me up, my discount didn't show but still decided to charge me instead of correcting the price. Ashely named to be retrained or just find another job
-
December 2023 by Andrea R.
Horrible service the staff are so lazy .. they called me saying my prescription was ready and when i arrive they had me waiting for a whole hour do not recommend this place.
-
October 2023 by Jessie L.
I am giving 2 stars because the location is convenient, with ample parking. I have been going to this CVS for at least 6 years. There were change in staff both in the pharmacy section and the general section. The 2 pharmacists are the worst "image" for this location. They never smile nor say hello. When you ask them a question, they act like they are super bothered and no time for customers. I am sure they get tired just like every else, but certainly that is not the way to treat customers.
-
July 2023 by K H.
I use this Pharmacy for the convenience of it's location. The pharmacists & techs are professional & friendly. The other employees/cashiers seem to be bothered when asked questions or when they're needed at the register. They don't even say hello or acknowledge patrons. I'm not taking it personally because I've witnessed others being treated poorly for no apparent reason. One time I was waiting for several minutes for the 2 cashiers to stop talking so I could just buy a snack while I waited for a prescription to be filled. At least I had nowhere to be, but I can see why customers would just give up and leave.
-
May 2023 by Mary Mohler
Great store and great people! My prescriptions are filled correctly and on time. The pharmacist are exceptional.
-
May 2023 by Mary M.
I go regularly to this CVS on Harbor. The staff and pharmacist are outstanding. I have had very excellent service every time I go. I wish I could tell you the staff members by name. Applause and tons of thanks to these wonderful people.
-
March 2023 by Hugo A.
maaaan!!! the CVS on 1151 harbor blvd. in La Habra is the best! I never had any problems . My pharmacy techs are awesome and i get dialed in everytimegracias!!!
-
November 2022 by prince
CVS is a nice place in general, but the staff here are lovely and they will be happy to help you and actually be there for you! Shout out Jerry the pharmacist absolutely great guy
-
October 2022 by Jennifer O.
I ordered pictures via their app. I went to pick them up, and several of the photos I ordered were missing. My envelope also included photos from a wedding and honeymoon that weren't mine. I called the store and they said they would redo my order. About two weeks have gone by and I placed a second order for more pictures. I went in to pick them up today. Someone, who I believe was the manager was able to find the new order but not the old one that was supposed to have been reprinted. she asked me who I had spoken to and I don't remember. About this time, another woman comes up and also starts asking about the original photo order. She asked what day I ordered them. It was a couple of weeks ago so of course I don't remember. She starts looking through the app on my phone. They ask for my phone number so they can follow up which I write down. At about this time, I realize it's probably more trouble than it's worth and I just let them know that it's OK and never mind. As I started to leave the store, the second lady raises her voice to me and tells me that I gave her attitude when she was just trying to help. There were other people standing around so I was quite embarrassed. As I walked out the door I told her that I did not have an attitude and that I was a customer so she should be nicer. I will never go to that store again after being treated horribly by this woman. She should not have a job working with the public.
-
September 2022 by A Maxwell
Clean, organized location. Quick cashiers.
-
July 2022 by Jim C.
Very fast and very friendly. Not sure of any review that is not favorable here. But if this is how they're service is then maybe they had people needing pain meds and couldn't wait s minute. Two thumbs up from me.
-
July 2022 by Kevin M.
Stopped in today to grab couple gift cards for friends and stood in line at the "Checkout line" where another guy seemed to be looking lost as well. He ended up putting his stuff down and walking out. A couple of the ladies saw him and I standing there but they went about their day because I guess it wasnt worth their time. I stepped over to the self checkout and proceeded, the machine flagged and loudly announced that help would be coming soon. Jennifer stopped by, who I actually remember was one of the ladies who didnt bother helping me and the dude who left.... She asked if I needed help (as the two gift cards are sitting on the machine) and I kinda laughed and said "apparently i do since the gift cards flagged it" and she just swiped her badge and the machine let me continue. I said "thank you" and she walked away saying "yeah" I'm so glad to see the machines in this place, can't wait for such rude staff to reconsider their life choices and how they treat people when machines replace their job.
-
May 2022 by Gaspar I.
Employee sold me the wrong covid rapid test by their own admission that they made a mistake then told me that they could not return it because of their policy I had to pay $40 for a single test and when they told me it was a 2 pack. Horrible service here
-
May 2022 by RazorGreg P.
Cant believe that this place isnt open at 6:45am. This place is a pharmacy even the drive-through pharmacy is closed at this time in the morning. I find it funny that most people who work the keyword here is Work would like to get stuff if they are starting to feel sick before they go to work at 8 AM. I hope they read this message and find this message I'm writing to be true. They should be open at 5 AM or even six.
-
May 2022 by Juana Bautista
Cvs extracare is a scam. Beware. They charged me for a membership and won't refund when they have the ability to do so. Thieves.
