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February 2024 by Anna Ko
The manager, John did his best from the customer's point of view.I highly recommend this shop for any car repairs.
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January 2024 by Edwin
not listen to customer needs and rather more interest in inducing sales.
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January 2024 by B M
Stephanie was efficient. The car was ready when she said it would be. I highly recommend her to friends.
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January 2024 by M.B. Huerta
Everyone at Firestone La Habra is extremely helpful and kind. Every time I’ve been there, they help explain what’s going on and do a great job. Thanks John! Great team!
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January 2024 by Karen Mclucas
I appreciate the quick response and updates provided to me. I appreciate all the representatives who made me feel my concerns were respected.
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January 2024 by rob titus
painlessthey were accurate with my wait time, reasonable prices and didn’t have me waiting to check in my car
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January 2024 by Roger H.
I read some bad reviews for this place but yesterday I took my mother's car here to get a tire under warranty serviced and everything went great. Staff seemed nice, courteous, professional and quick. Manny was a very nice guy.
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December 2023 by Miguel C.
Very bad service lately. I dropped of my car for service 2 days when I picked it up they said opps , sorry we haven't got the chance to to work on your car yet! They say if you bring it back next Friday we will take care of it ! , one month passed by I made an appointment brought my car and the manager ( Dillon ) said I'm sorry we can do it today because you don't have an appointment, I told him that I did ! And I showed him the email and call that I made the previous day ! he said , he couldn't find it , he can not take my car in ! That was that what a stupid manager and a customer service.
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December 2023 by Nadine Machuca
I appreciate John and Stephanie customer service, and the care and attentiveness they give to our Chick-fil-A Catering van!! We love doing business with them. We always know we will walk away with great and reliable service!!!
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December 2023 by Enzo Valte
Found the tires I was looking. Manny was very kind and helpful. Would have been perfect if not for the excessive wait I had which was an hour over the 3 hour limit I was expecting for the service but everything else was perfect.
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November 2023 by Eddie Salgado
I'm disappointed with my recent experience. Despite having an 8 o'clock appointment and arriving at 7:40 as the first few customer, my oil change took an unexpected hour and 40 for the cost 100 dollar. Price tag was not the problem but for simple oil change took so long I didn’t leave till 930
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November 2023 by n y
They didn’t reset my meter/dashboard after the oil change and they just say come in so we can fix it like I have time and they don’t even apologize. And it’s overpriced. Take your money elsewhere
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November 2023 by J Jaff
I've been going to Firestone for decades. Good customer service and normally good work. Just was getting an oil change and alignment. They did the point inspection, said they put air in the tires and when I checked there was none put in.I can do it myself, but I paid to have it done and then I've got the headache of having to go do that myself. I can do it myself no problem, but many of the gas stations have digital and it does not give the correct reading. :(
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October 2023 by Rick F.
Firestone on Beach Blvd. In LaHabra has a proficient staff. I and my wife have gone there several times now. Each time has been a pleasant non pressure visit. We received the help we needed Each job was done dexterously.. Thank you John For your help each time
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September 2023 by Daisy Lopez
Great customer service from all the staff. Quick service too
