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October 2023 by HFACE JAYS
000 stars
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September 2023 by Edwin A.
ZERO STARS!!! 00000 Long story short, I took a gold chain and pendant here for a small loan, when I came back to repay the loan and get my jewelry back they told me they could not find it!! They said they would search for it and contact me once it was found. A week passed and they never once called or texted me to show any interest or share any information or updates, I was the one calling and texting obviously concerned about my property. All I would get is excuses. Finally I gave them till today, Saturday to rectify the situation or I would pursue legal action. Finally they call me and tell me the truth: "WE SOME HOW SOLD YOUR JEWELRY" Under contract they could not sell my jewelry until after 4 months!! They illegally sold my gold!! I told them I wanted my jewelry back not any money but I could see that was not gonna happen so I received 500 back in return for my gold. I just wanted to end business with these crooks and thieves, the owner was smug and rude when I went to finally pick up what they owed me and completely showed no remorse. What if that jewelry had sentimental value?! My guess is that he saw me for the way I appeared, judged me, thought my jewelry was stolen and sold it! I hope that karma comes back to these people. Don't take your valuables here!!! Bad bussiness!!!
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June 2023 by Dale B.
I've purchased here before and was happy with my purchase. Came by today and I guess I walked in when they were closing, although the neon "OPEN" sign was on in the window. I was greeted with, "Oh, we're closed now"! Too bad the guy was irritated with my presence instead of giving me a few moments to look around, in the few seconds he gave me to look I thought I saw something I would have liked to get and would have paid 1K for but at that point I thought "screw him, no customer service" and left.
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May 2022 by Alex M.
I called before arriving looking for a 88 key keyboard. The guy said it was and it was the larger keyboard. When I arrived it was actually the small keyboard 61 keys! Drove here for nothing and he could have easily counted. I didn't even get a sorry t a excuse. I gave you the model number. Great customer service buddy. I did look up the model number and that model has both 61 and 8&l8 keys.
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October 2020 by A. Patrick Gomez
Very considerate and always willing to help you out. Huge selections of everything.
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June 2020 by Juan L.
About a month ago I came to the shop to purchase an edger. While I was looking at the edger I asked if they can turn it on and he looked at me different but he tried to turn it on. I offered to buy the edger if they can figure out how to turn it on and it's been a month and still no call. I'm not sure if they tried to sell me a defective tool so the 2 star review will be what they get. One for not following up second for not really trying to offer good service.
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April 2020 by Ben Davila
Great selection, well organized and welcoming people that know there stuff!
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March 2020 by Helmut M.
I bought a finish nailer that was defective and they let me swap it out no problem; they were very helpful & very cordial. I intend to visit them as a first resource instead of a last resort in the future.
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August 2019 by Priscilla O
I love the staff, very kind and have never had a problem with them.
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July 2019 by kimberly chavez
I'd give them 0 starts. the fat guy asked if we were just asking for prices to waste his time. just because we asked how much some coins were worth. he got rude with us & we just walked out. dont reccomend & never going back.
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July 2019 by Sammy Gallardo
These people always have great movies for sale at great prices. Very cool !
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May 2019 by B Money
This is the nicest pawn shop, the owner Andy is humble great smart an helps me out in ways where he don't have to do this nice stuff but he still helps me. The staff is great I consider these people my family thank you Uncle Andy
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May 2019 by Blanch Jenner
This is the nicest pawn shop, the owner Andy is humble great smart an helps me out in ways where he don't have to do this nice stuff but he still helps me. The staff is great I consider these people my family thank you Uncle Andy ðŸ˜
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May 2019 by Vanessa Ramos
everyone is saying this place is so wonderful and nice i see it the exact opposite, i went in an the lady was EXTREMELY rude, i was very upset with the customer service and would NEVER recommend coming here. this place is less than a star in my opinion
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February 2019 by RUBY ANTON
I have done Business with all the wonderful people working there and have gone for many many years. Never ever had a problem, I feel the complainers are going in with a chip on there shoulder to begin with. All shops have there own rules and if you follow them there will or s*hould never have a problem.... This is a great place to do business, and I want to Wish everyone the Best of New Years in 2019.
