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December 2023 by Athena M.
Car wash was super mediocre. The owner was very nice but the car wash attendant that was a male was super rude . No customer service skills whatsoever. He should take pride in his work and not treat folks poorly
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November 2023 by Jozylyn D.
I don't know how this place still has 4 stars on here as well as how they are still in business I came here today cause , A: I REALLY needed a wash and B: it was ACTUALLY open. I came early in the afternoon and some surly looking man finally came out after having waited almost a whole song for someone to guide me in , eventually I had to honk to get an employees attention and he had the audacity to shake his head and give me a dirty look as if he didn't have a paying customer waiting. The employees here used to be very friendly and attentive those employees must've left due to terrible new ownership which the sign says the wash is under.Even the looks of the lot is just as disgusting as the attendants attitude. I will be taking my business to a gas station wash from now ,better to deal with no attendant at all than one with a nasty attitude. Poor service , dirty site, over priced for the quality of wash .
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November 2023 by Higo Sikh
worst customer service. waited 10 min for there was no one to operate. owner came back later w food and coffee said nothing and got irritated asking for money back. I will never come back. probably management changed it wasn't like this before.
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November 2023 by Ceci R
Under new management! Horrible Management! The only positive difference is they are open early mornings! The wash has always been below average. I always have a filmy residue after my wash and there are usually little specks on my windshield or paint that will not come off after being washed. I have the least expensive membership and apparently you cannot have a decent drying towel if you are not a deluxe member. It is literally CRUSTY! We are still paying customers!!! The customer service is DISGUSTING! The ugliest energy I have felt! Roberto is mean and rude! I have yet to see a smile from any new staff! After 5 years, I will cancel! I would not waste my time here.
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November 2023 by Randy J.
Owners have runoff all long time employees. The do NOT pre pressure spray or suds your car claiming NO soap available and pressure sprayer is not working. WOW what a way to run a carwash. If they give you a towel that is not new it usually puts more oil back on your car than was washed off.I suppose the owner's finally ran this place into the ground. It's been closed the last 3 days. Never did adhere to schedule. I give them a one star because that's the lowest available on this site
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October 2023 by Mauricio S.
If I could give this place 0 stars, I would, we used to come to this place from the moment they opened and never had a problem in despite of their employees ineptitude, now that they have a new management by the way really RUDE! that only cares about their equipment, before they used to give you towel and fresheners included in your premium membership. Now seems like you have to beg for them. I will take my business somewhere else and I recommend you do the same.
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September 2023 by erwin garcia
Been using this place for two months it was alright for the price had the monthly plan went in this morning for a wash and came out with a deep scratch in my paint gona have to cancel that plan asap now
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September 2023 by B. Tamm
Good auto wash, inexpensive and did a great job getting the dirt and grime off of my jeep.
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August 2023 by Abi S
Why would your business allow this man to do drugs and stair at female customer while smoking METH at the entrance of your carwash. He is there almost all the time. He is high all the time in the afternoon.
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August 2023 by Moises Alonso
Would give them 0 stars if I could, about 3 months ago I had my truck washed and the machine malfunctioned and damaged the tailgate on my car. Owner refuses to accept responsibility. WASH YOU CAR HERE ARE YOUIR OWN RISK. Equipment is obviously faulty and they refuse to pay for damages. Stay away from this place. Total crook....
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August 2023 by Audi C
Their hours are irregular. Wasting my time and gas to go there just to find they are close.Also their tunnel are short.I bought membership and only can use it 3 times due to their hours.
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August 2023 by Jerry J.
Consistently fails to open on schedule; I've visited multiple times after their designated opening hours only to find the establishment closed.
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August 2023 by Moises A.
Would give them 0 stars if I could, about 3 months ago I had my truck washed and the machine malfunctioned and damaged the tailgate on my car. Owner refuses to accept responsibility. WASH YOU CAR HERE ARE YOUIR OWN RISK. Equipment is obviously faulty and they refuse to pay for damages. Stay away from this place. Total crook....
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July 2023 by Jon A.
I was looking for a lightning express car wash spot around Buena Park because the ones I've been to in South Bay are all really good and the prices tend to be pretty decent and worth it.Sadly I came to this location and thought it would be "quick" as normal but it ended up taking around 30 minutes just in line because someone was hosing down the cars one by one before going into the washing service machine thing. That took forever and I had somewhere to be so it literally was a disappointment. I even went with the "wheel deal," thinking it would get the right amounts of wash needed for my car but missed a good amount of spots missed so idk if the machine wasn't working properly this day but it just didn't have the same quality wash as others I've been to. And I found out later after checking in that we could get our free towel to use only once you checked in, which I did after the wash so I missed out on that. Sad to say, I don't think I will be coming to this spot next time.
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July 2023 by Rosemarie Haro
Since covid I have not gone here to do my car and my car really needed it vacuum and all although the vacuum wasn't strong enough for my car dirt I'm still satisfied with the service there and the cost of having my car washed