-
January 2024 by Danny Volpe
Dont go to this shop unless you are ok with paying a 400% upcharge on parts and get threatened when confronted... ill get to that later.Ray is extremely unprofessional and is a crook. Doesnt give you parts after "replacing" and swears they use only OEM parts straight from the "dealer". Also provides no diagnostic printouts so theres no actual proof of the work done.Ill tell you my experience... i brought my jeep in here because my car was misfiring and stalling... ray told me it was my whole cooling system... 2200 dollars later i come and pick up my jeep. I dont even get 2 blocks before my jeep misfires and stalls out same reason i brought in. I call him after it happens and he tells me to bring it back next week because he was going away for new years. So i had to get it towed home.So during his "vacation" i check my plugs which were completely shot. Coils werent looking too hot either so i replaced them.It drove fine for about a week and stalls out once again. So i bring it back to the crook for him to finish the "diagnostic". Then i get a call saying it would be another 1200 dollars. 821 for the PCM and 330 for labor.(its a 15-30min swap). He also said he would waive the 350 dollar reprogramming fee since the 2200 i just paid for the "cooling system replacement" and that fixed nothing. I almost fell for it but i decided to do my own due diligence and come to find out i can get a refurbished PCM with lifetime warranty for 209 dollars and it comes pre-programmed with my vin information and what not. I thought hell yea thats way cheaper so i go to place an order and they end up reaching out asking if i was from Louies auto repair and that i could only order 1 that would come with lifetime warranty. Let that sink in. Ray was ordering from the same website i was about to but was going to upcharge about 400% for the part and charge 330 dollars for the quick job of replacing. So let that sink in.So when i picked up the jeep today i confronted him about him ripping me off and he was shocked that i found out how much he was getting the part for and how much he was upcharging and how much he was ripping me off. Then he instantly got defensive and would not give me any of the parts he supposedly replaced, none of the diagnostic printouts that he supposedly performed. No proof or reassurance that he wasnt ripping me off. So i told him he is a piece of sh** for trying to rip me off once again and i cant believe how he scams people. Then he was saying " im right here buddy, im right here" like egging me on to fight him. I laughed and called him pathetic and walked away. As i was walking away he yelled" ill see you at the pool hall,buddy"That is actually a threat.So i will be filing a complaint with the Bureau of Automotive Repair.Take my advice people who are considering coming here, DO NOT WASTE YOUR TIME AND MONEY. There is way better mechanics who are actually trustworthy and not crooks like Ray from Louie's Auto Repair.Oh yea and when i got home i find out he broke my engine cover during the so called "repair"
-
November 2023 by Lxl D.
They will take advantage of you if you are a women. They will definitely over charge. They charged me 300 for a diagnostic. Which they said it was free to begin with. I couldn't take my car home unless I paid that fee.
-
September 2023 by Smokey Z.
Great to deal with and always good to talk to. if u want work done and no cutting corners, Heres the place to get it done.
-
August 2023 by Bernard Hefner
Ray is honest and to the point. He tells you what needs to be done plain as day and gets it done as quick as he can. Jose in the shop turning the wrenches is a hell of a mechanic as well. Can't recommend going here enough if you've got an old carburetor based car. He brought my baby back to life after two years of neglect. For reference, I have a 1972 Dodge Polara with a 360 in 5.9L engine. Shoot him a call and he will tell it to you quick and straight what it's looking like.Services: Carburetor cleaning
-
August 2023 by Angel L.
Had taken my truck to another mechanic that I had been going to for more than 10 years. The service was declining and when they kept my car for a total of 4 weeks for a transmission repair I know I needed a new mechanic.Was referred to Ray through a family friend and will never go anywhere else. It took them a week to fix my transmission and my truck drives like a dream. Thank you Ray!
-
May 2023 by Jeff Simon
Customer service was great
-
August 2022 by Anthony Hoy
Good honest mechanics.Services: Carburetor cleaning
-
September 2020 by Vali M.
They are honest, straight shooter & great mechanics, Ray knows his business & very reasonable, if you want a mechanic for life , Ray is the one & they treat you like family
-
September 2020 by Jenn M.
Ray treats you like family! My dad and I went there to get some general information on our cars and Ray was so helpful! He welcomed us like he knew us for years. Then he and his team took their time to check my car and informed me that I needed new tires on my four wheel drive. And it didn't end there! Ray called around to help me find a deal then connected me to another shop for tires. Not only that, he took his time to teach me about what I should look out for when shopping for tires. I honestly felt so at ease. I am for sure going to take my car to him for EVERYTHING!!! He is honest, nice, and knows his stuff! He is breath of fresh air and for the first time in a long time, I feel safe and that I can trust my mechanic! I'm a customer for life!
-
September 2020 by Gabriel Ramirez
Ray at Louie's Auto RepairOnly Uses Factory Parts,,, And, Does[Only Quality Work],,, For Very Reasonable Prices... "TOP NOTCH MECHANIC'S"
-
June 2020 by Thomas Costello
Ray is honest and does good work. Will br8ng my truck hack to him if there is another problem i cant fix. He replaced my rear cv axles, hubs and bearings. Also pointed out some things to keep in mind.
-
June 2020 by Emanuel Slagle
Professional and good pricing!
-
September 2019 by Tyler Hunter
My go to guy for auto repairs. Can't complain about this shop.
-
June 2019 by Ryan V.
Ray is the man! Keeps my old Toyota running in tip top shape. Honest dude, stands behind his work 100%. Sent my whole family here and tell everyone. Ray is a professional and a kind person.
-
May 2019 by Jeanette R.
I took my car there today and not only did I leave very happy but informed, as a single woman it is very intimidating talking to mechanics, the owner took the time to not only show me what was going on, but he explained in detail. Thank you Louie!!
